Support Engineer (Fully Remote)

Boulevard; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Equity

Parental leave

Flexible PTO

Home office setup

WFH reimbursement

Job summary

Boulevard is seeking a technically adept Support Engineer to own complex escalations and build tools for our support team. You will partner with Engineering to improve product quality and resolve challenging customer issues.

With 4+ years in technical support or customer-facing engineering, you thrive in a fast-paced, collaborative environment. Boulevard offers competitive pay, equity, parental leave, and flexible work arrangements including a home office setup and WFH reimbursement.

Qualifications

• 4+ years of technical support or customer-facing engineering experience.

Responsibilities

• Own complex technical escalations and build tools for Support.
• Partner with Engineering to improve product quality.

Skills

Technical support

Customer-facing engineering

Job description

• Own complex technical escalations and build tools for Support.
• Partner with Engineering to improve product quality.

What you'll need:

• 4+ years technical support or customer-facing engineering.

How we'll take care of you:

• Competitive pay, equity, and parental leave.
• Flexible PTO, home office setup, and WFH reimbursement.

Boulevard

Boulevard provides a client experience platform for appointment-based self-care businesses such as salons and spas. The company is large enough to transform the industry, with a culture of experimentation and inclusivity.