Support Coordinator (QP) - Monroe

InReach; Monroe (NC); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule with hybrid work

Benefits package including Medical, D…

Public Student Loan Forgiveness

Continuing education perks

Job summary

InReach in Monroe, NC is seeking a full-time Support Coordinator (Qualified Professional) to develop and coordinate Plans of Care for individuals with IDD. You will meet with clients and families, work with partners, and ensure smooth operations in daily activities.

The role requires a 4-year human services degree, 2 years IDD experience, supervisory experience preferred, and a valid driver's license. We offer a hybrid schedule with comprehensive benefits and ongoing education opportunities.

Qualifications

• Bachelor-level qualification in human services or related field.
• Minimum 2 years of supervised direct experience working with the IDD population.
• 1–2 years of supervisory/management experience preferred.
• Valid driver’s license and access to reliable transportation.

Responsibilities

• Supervise Community Outreach staff in implementing supports for individuals served.
• Monitor and manage day-to-day operations.
• Complete documentation in a timely manner.
• Implement and review Plans of Care for clients.
• Oversee work schedules and payroll hours.
• Provide one-on-one supervision as needed.
• Share on-call responsibilities for emergencies.

Skills

IDD population experience

Management experience

Supervisory experience

Driver's license

Reliable transportation

Clean driving record

Education

4-year degree in the human services field

Job description

Support Coordinator - (QP) Monroe

About InReach:

InReach is a non-profit healthcare agency that provides a variety of support services to individuals with intellectual and/or developmental disabilities (IDD). Our mission is to be a leader in providing innovative housing, employment, and community services to support those with IDD and their families. Our vision at InReach is empowering people we support to realize their goals, aspirations, and dreams are within reach. We are proud of our company culture and our inclusive environment where our employees can thrive and succeed in meaningful work

Support Coordinator (QP)

InReach has an exciting opportunity to join our team as a full-time Support Coordinator (Qualified Professional) in the Monroe area that is responsible to develop and coordinate Plans of Care for individuals with Intellectual/Developmental Disabilities. Will include meeting with IDD individuals and families to address needs and concerns; must also be willing to work cooperatively with community partners as well as staff from other InReach departments.

Schedule:

Monday-Friday 8:30am to 4:30pm *hours may vary depending on customer needs; nights and weekends and on call may be necessary.

Location:

146 Winchester Ave, Monroe, NC 28110

Pay Rate:

$50,000 - $55,000 based on experience

Responsibilities may include (but not limited to):

• Supervising Community Outreach staff in the implementation of supports to individuals served.
• Monitoring, managing, and facilitating operations on a day-to-day basis.
• Responsible to complete all documentation in a timely manner.
• Implementation and review of customers Plan of Care.
• Plan and oversee work schedule, approve payroll hours.
• Provide one‑on‑one supervision as needed.
• Share on‑call service for emergencies.

Qualifications:

• 4-year degree in the human services field
• 2 years of supervised direct experience working with the IDD population
• 1-2 years of management/supervisory experience preferred
• Innovations Waiver and 1915i services experience preferred
• Possess a valid driver's license
• Access to reliable transportation 24-hours a day
• Safe driving record.

What we offer:

• Flexible schedule with hybrid work option
• Benefit plan package including Medical, Dental, Vision, 401(K) match, PTO, Life, Short/Long Term Disability, Teladoc
• Public Student Loan Forgiveness program
• Continuing education perks

InReach is an equal opportunity employer and values diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or veteran status. We are committed to creating a welcoming and inclusive environment for all employees.