Qualified Professional Service Coordinator (QP)

Dungarvin; Jacksonville (NC); On-site; USD 42,570 - 52,030; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

401 K plan with employer match

Paid Time Off

Employee Assistance Program

Job mobility options

Dedicated training department with paid training

Job summary

A support services provider is seeking a Qualified Professional Service Coordinator in Jacksonville, NC. The role involves coordinating services for individuals with intellectual and developmental disabilities, supervising Direct Care staff, and conducting home visits. Candidates must have a Bachelor's degree in a related field and two years of relevant experience. Perks include medical insurance, paid time off, and employee assistance programs. The position primarily follows a Monday to Friday schedule, with a starting salary of $47,300.

Qualifications

• Bachelor’s degree and 2 years full-time experience with the population served.
• Preferred 2 years of experience supervising others.
• Strong reading, writing, and communication skills.

Responsibilities

• Supervise Direct Care staff.
• Conduct home visits to monitor services provided.
• Meet and follow up with families regarding progression and treatment plans.
• Review documentation and reports.

Skills

Communication skills

Supervisory skills

Adaptability to technology

Education

Bachelor’s degree in a related human service field

Job description

At Dungarvin, we are more than a provider of support services—we’re a mission‑driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person‑centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference – one person, one voice, one choice at a time! We encourage you to embrace this opportunity to impact someone’s life!

Join our team as a Qualified Professional Service Coordinator (QP) in Jacksonville, NC, New Bern, NC, or Garner, NC! This position will primarily be based in your selected location, with occasional support needed in Garner (approximately once per month). Additional details regarding travel expectations will be discussed during the interview process.

Schedule: M-F: 8a to 5p

Wage: Starting at $47,300.00

Perks/Benefits

• Medical, Vision and Dental Insurance for FT employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for FT employees
• Pet Insurance
• Life Insurance
• 401 K plan with 3% employer match at one year of services
• Paid Time Off accrual - employees who work 40 hours in a 2-week period
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Scheduled pay increases
• Employee Assistance Program
• Mileage reimbursement
• Job mobility options within Dungarvin 17 states of services
• T-Mobile, Verizon, Dell, and other National Brand Discounts
• Tap Check - access to 50% of your pay before payday
• Dedicated training department with paid training

Job Description

The Qualified Professional/Service Coordinator (QP) is responsible for coordinating quality services for individuals with intellectual and developmental disabilities in their assigned counties. Services generally cover a multi‑county geographic area and are subject to expansion. The Qualified Professional/Service Coordinator (QP) can typically carry a caseload of 20‑25 cases.

Duties

• Supervise Direct Care staff
• Conduct home visits to monitor services provided
• Meet and follow up with families regarding progression and treatment plans
• Review documentation and reports

Qualifications

• Bachelor’s degree in a related human service field and two years of full‑time experience working with the population served
• Minimum of 2 years experience supervising others preferred
• Ability to adapt to new technology as needed
• Ability to effectively communicate and supervise others
• Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

Additional Information

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. All your information will be kept confidential according to EEO guidelines.