Support Coordinator, Family Support

Jobtailor; Jonesboro (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor in Jonesboro, AR seeks a dedicated professional to provide needs-based assessments and IFSS planning for individuals and families, coordinating services and advocating for benefits. The role involves supporting participants through transitions, documenting progress, and coordinating with providers, with emphasis on person-centered planning and community connections.

You will conduct needs assessments (in-person and virtual), lead IFSS plans, arrange essential services, monitor

Qualifications

• One year experience in direct client services.
• One year experience in serving persons with developmental disabilities.
• BA Degree in Social Work, Psychology, Rehabilitation Counseling, or related discipline.
• Certified Rehabilitation Counselor or Certified Vocational Evaluator, preferred.
• Licensed Independent Clinical Social Worker (LCSW); or Licensed Professional Counselor, preferred.
• Must pass background screens.

Responsibilities

• Conduct Needs Based Assessments for individuals to connect them with needed services, community resources, and support networks (in-person and virtual).
• Lead Individualized Family Support Service (IFSS) plans with participants and families to review and plan services available to participants.
• Provide support coordination services to individuals in the program that require essential health and safety services and supports.
• Assess, coordinate, broker, plan, and/or link individuals and families to direct services including acting as an intermediary between the individuals and families and the providers or vendors of direct services.
• Advocate for participants to obtain needed services or benefits.
• Provide transitional support for individuals from the IFSS program to other services once stable.
• Authorize and monitor finances for goods and services.
• Maintain progress notes and contact with enrolled individual no less than two times per month during IFSS services.
• Notes should include updates on family situation, noted improvements, barriers, etc
• Facilitate virtual meetings, support, trainings, webinars and presentation of resources (in-person and virtual).
• Attend regional field office provider meetings.
• Other duties as assigned; may not constitute an entire list of duties

Skills

Direct client services

Developmental disabilities experience

Education

BA in Social Work, Psychology, Rehabilitation Counseling or related

Job description

Responsibilities

• Conduct Needs Based Assessments for individuals to connect them with needed services, community resources, and support networks (in-person and virtual)
• Lead Individualized Family Support Service (IFSS) plans with participants and families to review and plan services available to participants
• Provide support coordination services to individuals in the program that require essential health and safety services and supports
• Assess, coordinate, broker, plan, and/or link individuals and families to direct services including acting as an intermediary between the individuals and families and the providers or vendors of direct services
• Advocate for participants to obtain needed services or benefits
• Provide transitional support for individuals from the IFSS program to other services once stable
• Authorize and monitor finances for goods and services
• Maintain progress notes and contact with enrolled individual no less than two times per month during IFSS services
• Notes should include updates on family situation, noted improvements, barriers, etc
• Facilitate virtual meetings, support, trainings, webinars and presentation of resources (in-person and virtual)
• Attend regional field office provider meetings
• Other duties as assigned; may not constitute an entire list of duties

Qualifications

• One year experience in direct client services
• One year experience in serving persons with developmental disabilities
• BA Degree in Social Work, Psychology, Rehabilitation Counseling, or related discipline
• Certified Rehabilitation Counselor or Certified Vocational Evaluator, preferred
• Licensed Independent Clinical Social Worker (LCSW); or Licensed Professional Counselor, preferred
• Must pass background screens