Support Coordinator

Professional Case Management Services of America Inc; Tucker (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Professional Case-Management Services of America (PCSA) in Tucker, GA seeks a full-time entry level Social Service Case Manager specializing in IDD. You will coordinate services, promote independence, and support community integration for individuals with developmental disabilities.

Responsibilities include managing a caseload of 35–40 clients, conducting home visits, coordinating Medicaid waiver and community-based services, and ensuring compliance with DBHDD standards.

Qualifications

• Bachelor's degree in social sciences.
• 1 year experience working with IDD individuals.

Responsibilities

• Maintain a caseload of 35–40 IDD individuals.
• Conduct home and community visits to monitor services for Medicaid compliance.
• Coordinate Medicaid waiver and community-based services.
• Maintain knowledge of DBHDD standards, policies and procedures for services to individuals with disabilities.
• Communicate PCSA's mission to participants, families, and providers during treatment planning.
• Attend meetings with families and providers as requested.

Skills

Office suite

Word

Excel

PowerPoint

Outlook

Program development

Relationship management

Time management

Social work

Confidentiality

Documentation

Education

Bachelor's in Social Sciences

Tools

Laptop

Internet

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tucker, GA, US

7 days ago Requisition ID: 1041

Job Overview

Professional Case-Management Services of America (PCSA) currently has a full-time entry level opening in the Clayton/Dekalb Area.

Overview

We are seeking a dedicated and compassionate Social Service Case Manager specializing in working with the Intellectual and Developmental Disabilities (IDD) population, to join our dynamic team. This vital role involves empowering individuals with developmental disabilities by coordinating services, fostering community integration, and promoting independence. The ideal candidate will possess a strong background in social work, program development, and relationship management, demonstrating a commitment to enhancing the quality of life for those served. This paid position offers an opportunity to make a meaningful impact through comprehensive support and collaborative program management.

Responsibilities

• Maintaining a caseload of 35 – 40 individuals of the Intellectual and Developmental Disability (I/DD) population.
• Conducts home and community-based visits to monitor services to ensure compliance with Medicaid standards, individual safety, and satisfaction.
• Coordinates Medicaid waiver services and community-based services.
• Maintain a current knowledge of all DBHDD state standards, guidelines, policies and procedures as related to service provision to the individuals with disabilities
• Communicate the mission and vision of PCSA to participants, families and Residential/Day Program providers along with other stakeholders when providing treatment planning for the individuals on your assigned caseload.
• Attend meetings with families, providers or to the region when requested by the Area or General Manager.

Skills

• Computer experience with Word/Excel/PowerPoint and Outlook. "Required"
• Expertise in program development tailored to individuals with developmental disabilities or behavioral health needs.
• Proven ability to build lasting relationships with clients, families, service providers, and community stakeholders.
• Time management skills to prioritize tasks and meet deadlines.
• Be able to independently manage time to fill a productive workday while meeting established benchmarks.
• Experience in social work or related fields with a focus on person-centered planning and advocacy.
• To be detail-oriented, a requirement necessary for weekly documentation.
• Must have access to a laptop and internet connection.
• Ability to maintain confidentiality of information

Qualifications

• A bachelor’s degree or equivalent in (social sciences)
• 1 Year experience working with IDD Individuals