Support Coordinator

Central State Community Services Oklahoma; Okmulgee (OK); On-site; USD 42,000 - 62,000; Full time

Job summary

Central State Community Services of Oklahoma is seeking a dedicated Support Coordinator to lead a team of Direct Support Professionals providing essential care to individuals with developmental disabilities.

This role requires 24-hour on-call availability, collaboration with families, case managers, and healthcare providers, and strict adherence to DDS standards to maintain high-quality services.

You will ensure timely responses to urgent needs, monitor progress, and promote community engagement.

Qualifications

• Experience in human services, social work, or related field required.
• Strong leadership and organizational skills.
• Ability to multitask and maintain regulatory compliance.
• Excellent communication and problem-solving abilities.

Responsibilities

• Lead and supervise a team of 5+ Direct Support Professionals (DSPs) to ensure DDS standards.
• Oversee individualized programs, monitor progress, and complete monthly reviews.
• Act as liaison between individuals, families, case managers, and healthcare providers.
• Conduct on-site monitoring visits and maintain accurate documentation.
• Serve as Health Care Coordinator (or back-up) per DDS guidelines.
• Manage benefits, wages, and monitor bill payments.
• Provide hands-on support including transportation to appointments and activities.
• Promote community engagement and help individuals find volunteer opportunities.
• Stay on-call to respond to urgent needs and ensure timely response.

Skills

Leadership

Team management

Communication

Problem-solving

Multitasking

Regulatory compliance

Education

Bachelor's degree in Social Work or related field

Job description

Are you passionate about human services, leadership, and helping individuals with developmental disabilities live their best lives? Join our team as a Support Coordinator and lead a dedicated group of Direct Support Professionals (DSPs) who provide essential care and support. This is more than a job—it’s an opportunity to create lasting impact in your community.

Please note: Support Coordinators are required to maintain 24-hour on call status and must be available outside of standard business hours—including evenings, weekends, and holidays—to respond to urgent needs, critical incidents, and time-sensitive situations involving clients, caregivers, or service delivery. This responsibility is vital to maintaining consistent, high-quality support and ensuring immediate response when issues arise. To effectively meet these expectations and ensure timely response, candidates must reside within 45 minutes of the assigned local office.

What You’ll Do

• Lead and Inspire: Interview, hire, train, and supervise a team of 5+ DSPs, ensuring compliance with DDS standards and fostering a positive work environment.
• Champion Growth: Oversee individualized programs, monitor progress, and complete monthly reviews to help individuals achieve their goals.
• Be the Connector: Act as a liaison between individuals, families, case managers, and healthcare providers—keeping communication strong and collaborative.
• Ensure Quality & Compliance: Conduct on-site monitoring visits, maintain accurate documentation, and adhere to DDS and agency policies.
• Support Health & Wellness: Serve as Health Care Coordinator (or back-up), managing routine and special medical needs per DDS guidelines.
• Manage Benefits & Finances: Ensure ongoing eligibility for benefits, report wages, and monitor bill payments.
• Step In When Needed: Provide hands-on support, including transportation to work, medical appointments, and community activities.
• Promote Community Engagement: Assist individuals in finding volunteer and vocational opportunities to prepare for competitive employment.
• Stay Ready: Provide on-call emergency support for individuals and staff.

What We’re Looking For

• Experience in human services, social work, or related field
• Strong leadership and organizational skills
• Ability to multitask and maintain compliance with state and agency regulations
• Excellent communication and problem-solving abilities
• Passion for helping others live their best lives
• Previous experience as a Direct Support Professional Supervisor (DSPS) at Central State Community Services of Oklahoma is preferred

Why You’ll Love Working Here

• Impact: Every day, you’ll make a real difference in someone’s life.
• Growth: Opportunities for professional development and advancement.
• Team Culture: Supportive environment where your leadership matters.

For more information visit our website atcscso.com