Support Coordinator

NASW Virginia; Leesburg (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Loudoun County Government seeks a qualified Support Coordinator in the Department of Mental Health, Substance Abuse and Developmental Services to assess, coordinate, monitor, and link services for children and adults with intellectual and developmental disabilities and their families. Experience with HCBS waivers, CCC Plus Waiver, and Medicaid is preferred.

Strong communication and organizational skills, plus proficiency with electronic health records, are essential for compliant, high-quality

Qualifications

• Bachelor's degree in human services or related field and three years of related experience.
• Experience coordinating services for individuals with intellectual and developmental disabilities preferred.
• Knowledge of HCBS waivers, CCC Plus Waiver, and Medicaid preferred.

Responsibilities

• Assess eligibility and needs of individuals.
• Interview individuals and families.
• Coordinate service delivery among providers and document person-centered plans.
• Ensure quality service provisions.
• Maintain compliance with Virginia licensure and Medicaid standards.

Skills

Communication skills

Organization

Electronic health records

Education

Bachelor's degree in Human Services/related field

Master's degree in related field

Job description

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community — that’s The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

Introduction

The Loudoun County Department of Mental Health, Substance Abuse and Developmental Services is seeking a talented and motivated individual to serve as a Support Coordinator in the Support Coordination program. In this role, you will work with a trusted and reputable team that has a history of success connecting individuals and their families with person-centered, recovery-oriented services and supports. We welcome new teammates who approach their professional careers with enthusiasm and dedication to our diverse and fast-growing county. Come be a part of something that matters.

Job Summary

The Department of Mental Health, Substance Abuse and Developmental Services seeks a Support Coordinator with the Developmental Services Division. This position is responsible for assessing, coordinating, monitoring, and linking service delivery for children and/or adults with intellectual and developmental disabilities and their families. Experience with the HCBS waivers, CCC Plus Waiver, and Medicaid is preferred. Additionally, knowledge of community-based resources including integrated housing options and employment first principles is desired.

Duties May Include

• Assessing eligibility and the needs of individuals.
• Assessing possible individual risks.
• Interviewing individuals and their families.
• Facilitating team meetings.
• Coordinating service delivery among providers and developing and documenting person-centered plans using a strengths-based approach.
• Assuring quality service provisions.
• Maintaining compliance with all State of Virginia Licensure standards, Medicaid standards, and crisis intervention and prevention.

The Successful Candidate Must

• Demonstrate effective oral and written communication skills.
• Have strong organizational and time management skills.
• Have proficiency in utilizing electronic health records and other software programs for documenting service delivery.

The Support Coordinator is responsible for providing high-quality customer service consistent with the mission, vision, and values of MHSADS. Hiring salary commensurate with experience.

Minimum Qualifications

Bachelor's degree in Human Services, Child Development, Early Childhood Special Education, Social Work, Counseling, Psychology, or related field and three (3) years of related experience in assigned program area or equivalent combination of education and experience.

Preferred Qualifications

• Master's degree in Human Services, Child Development, Early Childhood Special Education, Social Work, Counseling, Psychology, or related field.
• Three (3) years of related experience in assigned program area as a case manager, service coordinator, or multi-disciplinary team facilitator with children, youth, adults, and families.

Job Contingencies and Special Requirements

Employment is contingent upon successful completion of background checks, including fingerprinting, NCIC, credit, and DMV checks. The successful candidate must have a valid driver's license in Virginia or regional state of residence.

Equal Employment Opportunity

Loudoun County Government prides itself on fostering a diverse and inclusive workplace that promotes employee wellness and work-life balance. As an equal opportunity employer, we consider all qualified applicants regardless of age, color, disability, gender identity, genetic information, national origin, political affiliation, race, religion, sex, sexual orientation or other non-merit factors.

Reasonable Accommodation

Applicants who wish to request a reasonable accommodation during the recruitment process should call Human Resources directly at 703-777-0213 or email Human Resources.