Support Coordinator

WTC Support Services; Corona (CA); Hybrid; USD 30,000 - 39,000; Part time

Benefits offered by this job

Mileage reimbursement

Flexible hybrid work

Professional development

Career growth

Job summary

WTC Support Services is hiring a Part-Time Support Coordinator to manage a caseload of individuals receiving Coordinated Family Support (CFS) services in Inland Empire, CA. The role combines community visits, home visits, and remote work within a flexible hybrid model.

You will conduct assessments, develop individualized plans, coordinate resources with Regional Centers, and advocate for families to overcome barriers while maintaining detailed documentation and collaborating with community

Qualifications

• Excellent communication, organization, and time management skills required.
• Strong critical thinking and problem-solving abilities.
• Ability to work independently while collaborating with a multidisciplinary team.

Responsibilities

• Conduct intake assessments and develop individualized service plans.
• Manage and monitor assigned caseloads.
• Coordinate services with Regional Centers, healthcare providers, schools, and community agencies.
• Assist families in accessing resources such as IHSS, SSI, Medi-Cal, CalFresh, transportation, housing, and day programs.
• Advocate for participants and address barriers to services.
• Provide education, guidance, and ongoing support to individuals and caregivers.
• Attend IPP meetings and interdisciplinary team meetings.
• Maintain timely documentation and ensure compliance with standards.
• Meet agency productivity and reporting requirements.
• Attend required trainings and staff meetings.

Skills

Effective communication

Organization

Time management

Critical thinking

Problem-solving

Independent work

Microsoft Office

Electronic documentation

Valid CA Driver's License

Travel within service area

DOJ/FBI Live Scan

CPR/First Aid (certification)

Education

Bachelor's degree in Social Work / related field

Tools

Microsoft Office

Electronic documentation systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Training & development

Support Coordinator – Coordinated Family Support (CFS)

Company: WTC Support Services Location: Inland Empire, CA (Hybrid: Community, Home Visits & Remote) Employment Type: Part-Time

About WTC Support Services

WTC Support Services provides person-centered Coordinated Family Support (CFS) services to individuals with intellectual and developmental disabilities and their families. We are seeking compassionate, organized, and motivated professionals who are committed to empowering families, promoting independence, and delivering exceptional service.

Position Summary

The Support Coordinator is responsible for managing a caseload of individuals receiving Coordinated Family Support (CFS) services through the Regional Center. This role involves conducting assessments, developing individualized support plans, coordinating resources, advocating for families, maintaining timely documentation, and collaborating with community partners to help participants achieve their goals.

Essential Responsibilities

• Conduct intake assessments and develop individualized service plans.
• Manage and monitor assigned caseloads.
• Coordinate services with Regional Centers, healthcare providers, schools, and community agencies.
• Assist families in accessing resources such as IHSS, SSI, Medi-Cal, CalFresh, transportation, employment, housing, respite, day programs, and recreational services.
• Advocate for participants and identify solutions to barriers impacting services.
• Provide education, guidance, and ongoing support to individuals and caregivers.
• Participate in IPP meetings and interdisciplinary team meetings.
• Maintain accurate, timely documentation, including progress notes, assessments, monthly summaries, quarterly reports, and communication logs.
• Meet agency productivity, documentation, and compliance standards.
• Attend required trainings and staff meetings.

Qualifications

Preferred Education Bachelor's degree in Social Work, Psychology, Human Services, Sociology, Nursing, Special Education, Child Development, or a related field. Equivalent experience may be considered.

Preferred Experience

At least one year of experience in case management, care coordination, developmental disabilities, behavioral health, social services, or Regional Center programs.

Knowledge of the California Regional Center system, Lanterman Act, and person-centered planning is highly preferred.

Skills & Requirements

• Excellent communication, organization, and time management skills.
• Strong critical thinking and problem-solving abilities.
• Ability to work independently while collaborating with a multidisciplinary team.
• Proficient in Microsoft Office and electronic documentation systems.
• Valid California driver's license, reliable transportation, and current auto insurance.
• Ability to travel within assigned service areas.
• Pass DOJ/FBI Live Scan background clearance.
• CPR/First Aid certification (or willingness to obtain).

What We Offer

• Competitive salary
• Mileage reimbursement
• Flexible hybrid work environment
• Professional development and training
• Supportive leadership and career growth opportunities
• The opportunity to make a meaningful difference in the lives of individuals and families every day

WTC Support Services is an Equal Opportunity Employer committed to providing compassionate care with dignity and excellence.

Flexible work from home options available.