Support & Compliance Coordinator - Foster Services

Extra Special Parents Inc; Virginia Beach (VA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Company-paid Medical, Dental, Vision

Vehicle use or mileage reimbursement

401K with employer match

9 company-paid holidays + birthday off

Employee Referral Program

Employee Assistance Program

Job summary

Extra Special Parents Inc is seeking a Support Services Specialist to be the welcoming face of the office, handle filing of documents (physical and electronic), and perform regular file reviews to ensure compliance in a timely manner.

Responsibilities include maintaining filing systems, coordinating audits with the Compliance Supervisor, managing the regional vehicle fleet records, supporting community-based services, and overseeing inventory and office operations.

Qualifications

• High school diploma or equivalent plus 5 years of experience providing services to children and their families.
• Associate's degree in social science and/or combined education and 1 year of experience preferred.

Responsibilities

• Develop, organize, and maintain an effective filing system for all company records, including daily review and processing of incoming documentation, weekly audits to identify missing or incomplete information, and bi-weekly verification to ensure all documents are properly filed in designated binders and systems
• Partner with the Compliance Supervisor to maintain audit-ready files; implement required corrections and remediation actions within seven (7) calendar days of audit findings to ensure ongoing regulatory compliance
• Oversee management of the regional vehicle fleet, including maintaining accurate records, conducting monthly status reports, coordinating routine check-ins, and ensuring proper documentation of vehicle usage and maintenance
• Assist in delivering appropriate community-based services per the locality agreement as needed
• Manage office inventory levels and coordinate the procurement of supplies on a monthly basis, ensuring operational continuity and cost efficiency
• Maintain a clean, organized, and professional office environment, including daily upkeep and trash removal
• Assist in event planning, transportation, and supervised visitation needs
• Performs other related duties as assigned.

Skills

Oral & written comms

Organizational skills

HIPAA confidentiality

Education

High school diploma + 5 years experience

Associate's degree in social science or related +1 year experience

Job description

Extra Special Parents Inc is seeking a Support Services Specialist to be the welcoming face of the office, handle filing of documents (physical and electronic), and perform regular file reviews to ensure compliance in a timely manner.

Responsibilities include maintaining filing systems, coordinating audits with the Compliance Supervisor, managing the regional vehicle fleet records, supporting community-based services, and overseeing inventory and office operations.