Support Clerk/Receptionist

Concord Group; Westborough (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Policy Rating Technician to join their Personal Lines Underwriting Department. In this role, you will handle a variety of clerical duties, including processing insurance applications and renewals while ensuring adherence to corporate security measures. The ideal candidate will possess strong attention to detail, excellent communication skills, and the ability to work collaboratively with diverse teams. This position offers a supportive environment where your contributions will directly impact the efficiency of underwriting operations. Join a company that values its employees and provides a comprehensive benefits package, including medical, dental, and a competitive 401(k) plan.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

Paid Time Off

401(k) Plan with Company Match

Qualifications

• High School diploma required; experience with Microsoft Outlook preferred.
• Strong communication, attention to detail, and typing skills needed.

Responsibilities

• Process applications for insurance, renewals, and endorsements.
• Perform general clerical duties and oversee receptionist tasks.

Skills

Communication Skills

Attention to Detail

Typing Skills

Teamwork

Problem Solving

Time Management

Education

High School Diploma or Equivalent

Tools

Microsoft Outlook

Job description

Job Description

The Policy Rating Technician is responsible for general clerical duties within the Personal Lines Underwriting Department in support of the Underwriting Operations. This job consists of the processing of applications for insurance, renewals, endorsements, cancellations, audits, binders and related material following specific procedures and guidelines. This position will oversee general receptionist duties which includes, but not limited to, adhering to our corporate security measures for visitors and vendors, clerical functions as assigned and documenting visitor traffic. These duties are performed under general supervision.

Minimum Requirements

• High School diploma or its equivalent
• Experience with Microsoft Outlook is preferred
• Above average communication skills (written and verbal)
• Strong attention to detail
• Above average typing skills
• Able to work as a team player with many different people, both inside and outside of the company
• Able to resolve problems and effectively manage time and schedules

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vision, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!