Support Associate - White House Black Market

Chico's; Woodburn (OR); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to join their dynamic team. This role emphasizes a customer-focused sales culture, where you'll handle merchandise, assist with stock processing, and ensure an exceptional shopping experience. You'll be part of a collaborative environment that values personal development and teamwork. If you thrive in a fast-paced setting and are passionate about fashion, this opportunity is perfect for you. Join a company dedicated to making women feel beautiful and empowered through their shopping experience.

Qualifications

• Previous stock or cashier experience preferred.
• Ability to learn or adapt to company technology.
• Exposure to visual merchandising techniques is preferred.

Responsibilities

• Process merchandise and ensure proper storage and replenishment.
• Model and promote the Most Amazing Personal Service principles.
• Support boutique cleanliness and organization.

Skills

Communication Skills

Customer Service

Organizational Skills

Multi-tasking

Teamwork

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment for the sales floor; reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Process visual materials, props, signage, and store hardware efficiently.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives such as floorsets, window changes, and signage placement.
• Support boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and actively solicit feedback.

Other duties as assigned. Duties may vary across brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to work primarily standing.
• Work quickly within strict timelines; demonstrate teamwork.
• Exposure to visual merchandising techniques is preferred.
• Effective communication with customers, associates, and management; use of headset required.
• Reliable attendance and flexibility to work nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are continuously accepting applications for talented individuals. Applications are reviewed to match qualifications with available positions. Accommodation requests for disabilities are available upon contact with the Store Manager.

Location: 3216 Woodburn Company Stores

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.