Support Associate - White House Black Market

Chico's; San Marcos (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant team dedicated to creating a stylish and welcoming experience for women. As a Support Associate, you'll be at the heart of our operations, ensuring merchandise is processed efficiently and promoting exceptional customer service. This role emphasizes teamwork and personal growth, making it an ideal opportunity for those passionate about fashion and customer engagement. With a focus on operational excellence and a commitment to inclusivity, you'll thrive in an environment that values your contributions and encourages your development. If you're ready to be part of a dynamic retail experience, this position is perfect for you.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask.

Responsibilities

• Process merchandise and ensure proper storage and ticketing.
• Model and promote the Most Amazing Personal Service principles.
• Maintain boutique cleanliness and organization.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

Join Our Fashion-Obsessed Team

Dedicated to a styling and social experience that makes women feel beautiful.

Position Objective

The Support Associate supports a customer and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment.
• Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised timely.
• Accurately enter receiving documents, reconcile invoices, and complete store transfers and locate requests.
• Receive and process visual materials, store hardware, and signage.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives like floorsets and signage placement.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.

Other duties as assigned. Duties may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines.
• Teamwork demonstrated.
• Visual merchandising experience is a plus.
• Effective communication via headset.
• Reliable attendance and flexible schedule including nights, weekends, holidays.

Physical Requirements

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for top talent. You may apply at any location or position; some duties may vary. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance during the application process.

3197 Prime Outlets San Marcos

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.