Support Associate - White House Black Market Holiday Hiring! If you are 16 and older, apply today!

Chico's; Town of Texas, San Antonio (WI, TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Support Associate, where you will play a vital role in creating a chic and inspiring shopping experience for women. This seasonal position focuses on customer service, teamwork, and operational excellence, ensuring that merchandise is well-organized and visually appealing. With a collaborative environment that encourages personal growth and feedback, you will thrive in a role that values your contributions. If you are passionate about fashion and enjoy a dynamic work atmosphere, this opportunity is perfect for you!

Qualifications

• Excellent communication and customer service skills are essential.
• Ability to work in a fast-paced environment and adapt to technology.

Responsibilities

• Process merchandise and ensure proper storage and organization.
• Assist with visual merchandising and maintain store cleanliness.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Multi-tasking

Teamwork

Education

High School Diploma or Equivalent

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

We are adjusting our minimum hiring age for this location to 16 years of age to support holiday hiring. Please note these are seasonal roles and employment will end no later than January 16, 2022.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Customer Experience

• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 16 years of age or older for seasonal roles; otherwise, 18+ is required.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Effective communication with customers, Associates, and Management; use of headset recommended.
• Regular attendance is essential; flexible schedule including nights, weekends, and holidays required.

PHYSICAL REQUIREMENTS:

• Constant walking/standing—67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs.—1-33% of an 8-hour shift.
• Frequent climbing—34-66% of an 8-hour shift.

We are always accepting applications for top talent. Applications may be submitted at any time; review will determine suitability for current openings. Accommodation is available for applicants with disabilities. Please contact your local Store Manager for assistance during the application process.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, veteran status, or other protected categories.