Support Associate - White House Black Market

Chico's; Ann Arbor (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Support Associate, um ein kundenorientiertes Verkaufsteam zu unterstützen. In dieser Rolle sind Sie verantwortlich für die Bearbeitung von Waren, die Organisation des Lagerraums und die Gewährleistung eines hervorragenden Kundenservice. Sie werden Teil eines dynamischen Teams, das sich leidenschaftlich für Mode und Kundenservice einsetzt. Wenn Sie eine positive Einstellung haben und in einem schnelllebigen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, um zu lernen und zu wachsen.

Qualifications

• Hohe Kommunikationsfähigkeiten und Kundenservice sind erforderlich.
• Organisationsfähigkeiten und Multitasking in einem schnelllebigen Umfeld.

Responsibilities

• Unterstützung einer kundenorientierten Verkaufsumgebung.
• Verarbeitung von Waren und Organisation des Lagerraums.
• Modellierung der Prinzipien des besten persönlichen Services.

Skills

Kommunikationsfähigkeiten

Kundenservice

Organisationsfähigkeiten

Teamarbeit

Multitasking

Education

High School Diplom oder gleichwertig

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales operations functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices, and complete store-to-store transfers and locate requests accurately and timely.
• Receive and process visual packet materials, props, signage, and properly store stockroom hardware and signage.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, signage placement, and visual presentations.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and actively solicit feedback.

Other duties as assigned. This position may vary across different brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to work primarily standing during shifts.
• Ability to work quickly within strict timelines.
• Teamwork capability.
• Experience with visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including wearing/using headsets.
• Reliable attendance and flexibility to work nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift).
• Occasional lifting up to 50 lbs. (1-33% of shift).
• Frequent climbing (34-66% of shift).

We are always accepting applications for talented individuals to join our store teams. Applications are reviewed to match your qualifications with our needs. You may apply at any location or position, regardless of current openings. Accommodation requests for disabilities are available upon contact with your local Store Manager.

3459 Briarwood Mall

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical conditions, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.