Support Associate - Part Time

Belk; Iowa (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking an Operations Team Associate to drive sales and deliver a positive customer experience by processing inbound truck deliveries and preparing merchandise for the floor. The role involves outbound merchandising tasks, facilities support, and back-of-house organization, with a strong emphasis on customer service and teamwork.

You will unload deliveries, participate in floor sets, tagging, RFID tasks, and assist with promotions while ensuring safety and cleanliness.

Qualifications

• Customer service experience or aptitude.
• Ability to take ownership of tasks and meet store objectives.
• Strong communication and teamwork skills.
• Comfortable using smartphones/tablets and Windows-based systems.
• Willingness to work nights, weekends, and holidays.
• Must be able to move around store areas and lift at least 50 lbs.

Responsibilities

• Unload cartons from truck deliveries and prepare merchandise for sales floor.
• Assist with floor sets, price changes, and product presentations.
• Support inventory accuracy with tagging, transfers, and RFID tasks.
• Help with facilities tasks including lighting, maintenance, and housekeeping.
• Provide excellent customer service and assist customers during peak periods.
• Maintain organization of tools, supplies, and back-of-house areas.
• Follow safety and asset protection procedures to minimize risk.

Skills

Customer service

Ownership

Communication

Technology literacy

Flexible schedule

Teamwork

Mobility & lifting

Job description

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.

• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.

• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.

• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.

• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.

• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.

• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.

• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.

• Skills and experience to perform in the role and a commitment to continuously learn.

• Ability to take ownership of assigned tasks and contribute to store success.

• Self-directed and able to work with minimal supervision in a deadline-driven environment.

• Communicate with excellence.

• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

• Must regularly move around all store areas and be accessible to customers.

• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.