Support Associate - Part Time

3M HEALTHCARE; Wesley Chapel (FL); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Matching

Generous PTO

Merchandise Discounts

Paid parental leave

Growth & Development

Employee Assistance Programs

Tuition reimbursement

Job summary

3M HEALTHCARE is seeking an Operations Team Associate to drive sales and deliver a positive customer experience. You will process inbound truck deliveries, prepare merchandise for the floor, and support floor sets, promotions, and order fulfillment.

The role involves RFID tasks, inventory accuracy, and maintaining a clean, organized back-of-house area. The position is hourly, with flexibility to cover nights, weekends, and holidays.

Qualifications

• Experience delivering customer service in a retail environment.
• Ability to take ownership of tasks and meet store objectives.
• Willing to work a flexible schedule including nights, weekends, and holidays.
• Comfortable using technology such as smartphones and tablets.

Responsibilities

• Unload cartons from truck deliveries and sort by department.
• Process and prepare merchandise for the sales floor; remove plastic and hang items as needed.
• Follow operational processes to boost productivity.
• Complete sensor tag application, transfers, RFID tasks, and inventory accuracy support.
• Assist with facilities tasks: lighting, recycling, work orders, maintenance, housekeeping.
• Support floor sets, product presentations, and promotional sets; handle price changes and order picking/packing.
• Replenish supplies, support store recovery, maintain cleanliness.
• Organize and store tools, supplies, excess stock, fixtures, and equipment.
• Apply training materials and feedback to improve knowledge of processes.

Skills

Customer service

Ownership

Attention to detail

Communication

Tech savvy

Flexible schedule

Teamwork

Job description

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back‑of‑house organization, while working closely with the merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for the sales floor.
• Follow operational processes and procedures to enhance productivity.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.
• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.
• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness.
• Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.
• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Enhance in‑store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self‑directed and able to work with minimal supervision in a deadline‑driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers, and Windows‑based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

Benefits we offer

• Medical, Dental, and Vision
• 401(k) with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs
• Benefit eligibility dependent on role and/or full‑time/part‑time status.