Support Associate - Part Time

Belk; Branson (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk in Branson, MO seeks an Operations Team Associate to drive sales and deliver a positive customer experience by processing inbound truck deliveries and ensuring merchandise is ready for the floor.

The role involves assisting with floor sets, inventory tasks, and store maintenance, while collaborating with merchandising and fulfillment teams to support daily store operations. This is an hourly position.

Qualifications

• Strong customer service orientation and ability to meet store objectives.
• Willingness to learn and apply operational processes.
• Ability to work independently and take ownership of tasks.
• Comfortable with technology and tools used in-store operations.

Responsibilities

• Unload cartons from truck deliveries and organize by department to ensure product readiness.
• Process sensor tags, transfer products, and perform RFID tasks for inventory accuracy.
• Support facilities maintenance, lighting, recycling, and housekeeping duties.
• Assist with floorSets, product presentation, and price changes.
• Fulfill customer orders and support store fulfillment activities.
• Maintain daily operational standards, replenish supplies, and store tools properly.
• Learn operational processes and stay informed on products, promotions, and store events.
• Provide excellent customer service and assist during peak traffic periods.
• Collaborate with teammates to build a positive store culture and minimize shrink.

Skills

Customer service

Ownership

Communication

Tech-savvy

Flexibility

Lifting 50 lbs

Tools

Windows-based OS

Smartphone/Tablet

Job description

The Operations Team Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This role executes outbound merchandise activities, supports facilities maintenance, and maintains back-of-house organization, while working closely with merchandising team to place and sign product on the sales floor. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.

• Efficiently unload cartons from truck deliveries, separating cartons by department, processing, removing plastic, and hanging items as needed to ensure product readiness for sales floor. Follow operational processes and procedures to enhance productivity.

• Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy.

• Assist with facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.

• Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders.

• Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency.

• Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.

• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.

• Skills and experience to perform in the role and a commitment to continuously learn.

• Ability to take ownership of assigned tasks and contribute to store success.

• Self-directed and able to work with minimal supervision in a deadline-driven environment.

• Communicate with excellence.

• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

• Must regularly move around all store areas and be accessible to customers.

• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.