Support Associate: Elevate Customer Experience

Chico's FAS, Inc.; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Chico’s FAS, Inc. is seeking a Support Associate to help drive a customer- and product-focused sales culture. You will handle merchandise, stock processing, and stockroom organization to support store operations and a seamless omni-channel experience.

The role emphasizes MAPS principles, teamwork, and the ability to adapt to store cycles, with duties across merchandising, pricing, and customer interactions. A fast-paced environment requires strong communication and reliability.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.
• Models, supports and promotes MAPS principles and standards, offering a cohesive omni channel experience.

Skills

Stock experience

Cashier experience

Communication skills

Customer service

Organization skills

Tech adaptability

Standing/walking

Fast-paced

Teamwork

Visual merchandising

Headset communication

Attendance & schedule

Job description

Chico’s FAS, Inc. is seeking a Support Associate to help drive a customer- and product-focused sales culture. You will handle merchandise, stock processing, and stockroom organization to support store operations and a seamless omni-channel experience.

The role emphasizes MAPS principles, teamwork, and the ability to adapt to store cycles, with duties across merchandising, pricing, and customer interactions. A fast-paced environment requires strong communication and reliability.