Support Associate - Chico's

Chico's; Lahaska (PA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Support Associate to join their stylish team. This role focuses on supporting a customer-centric sales culture through effective merchandise handling, stock processing, and maintaining an organized stockroom. The ideal candidate will thrive in a fast-paced environment, promoting excellent customer service while working collaboratively with a dedicated team. This position offers a unique opportunity to grow within a supportive and inclusive atmosphere, where every team member is encouraged to express their individuality and contribute to the overall success of the boutique.

Qualifications

• Excellent communication and customer service skills are essential.
• Strong organizational skills with the ability to multitask.

Responsibilities

• Process merchandise and ensure proper storage and organization.
• Support and promote customer service principles for a cohesive experience.
• Encourage teamwork and seek personal development opportunities.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Education

High School Diploma

Job description

Join our stylish team dedicated to inspiring women to express their individuality.

POSITION OBJECTIVE:
The Support Associate supports a customer and product-focused sales culture by performing sales operations functions such as merchandise handling, stock processing, and stockroom organization. We believe in creating an amazing environment to work, learn, and grow.

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment, reorganizing merchandise to maximize stock space.
• Ensure new products are merchandised and represented promptly.
• Enter receiving documents into the system, reconcile invoices, and complete store-to-store transfers accurately and timely.
• Manage visual materials, props, signage, and store hardware storage.
• Participate in pricing changes and markdowns.
• Notify management of cash supply needs.
• Assist with visual directives such as floorsets, window changes, signage, etc.
• Maintain boutique cleanliness and organization.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Encourage an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.

Other duties as assigned. Duties may vary across brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Exposure to visual merchandising techniques is a plus.
• Effective communication with customers, associates, and management, including headset use.
• Reliable attendance and flexible work schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing during 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals. Applications are reviewed to match qualifications with available positions. Accommodation is available for applicants with disabilities. Contact your local Store Manager for assistance.

Address: 0410 Peddler's Village

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.