Support Associate - White House Black Market

Chico's; Glen Mills (Delaware County); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Support Associate, der eine kunden- und produktorientierte Verkaufsumgebung unterstützt. Diese Rolle umfasst die Verarbeitung von Waren, die Organisation des Lagerraums und die Gewährleistung eines hervorragenden Kundenservice. In einem dynamischen Team haben Sie die Möglichkeit, Ihre Fähigkeiten in einem unterstützenden Umfeld weiterzuentwickeln. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie, in einem wachsenden Unternehmen zu arbeiten, das Wert auf Teamarbeit und persönliche Entwicklung legt.

Qualifications

• Erfahrung im Einzelhandel oder als Kassierer bevorzugt.
• Fähigkeit, sich schnell an die Unternehmenssoftware anzupassen.

Responsibilities

• Verarbeitung von Waren und Sicherstellung der richtigen Lagerung.
• Modellierung und Förderung der besten Kundenservice-Prinzipien.

Skills

Kundenservice

Organisation

Multitasking

Visuelle Merchandising

Kommunikationsfähigkeiten

Education

High School Diploma oder gleichwertig

Job description

Join our fashion-obsessed team

Dedicated to a styling and social experience that makes women feel beautiful.

Position Objective

The Support Associate supports a customer and product-focused sales culture, with core principles guiding all store operations. Responsibilities include merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

Functional Responsibilities

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy replenishment for the sales floor. Reorganize merchandise to maximize stock space.
• Ensure new products are merchandised and represented timely.
• Accurately enter all receiving documents into the computer system, reconcile invoices, and complete store-to-store transfers and locate requests.
• Process visual materials, props, signage, and store hardware properly.
• Participate in pricing changes and markdowns.
• Alert management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, signage, etc.
• Maintain boutique cleanliness and organization.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.

Other duties as assigned. Duties may vary across brands.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines.
• Teamwork demonstration.
• Visual merchandising experience is a plus.
• Effective communication using headsets.
• Regular attendance and flexible schedule including nights, weekends, and holidays.

Physical Requirements

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications due to growth. Applications are reviewed to match qualifications. Accommodation requests are available for applicants with disabilities. Contact your local Store Manager for assistance.

Address: 3499 Glen Eagle Square, Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any protected category.