Support Associate - Chico's

Chico's; Knoxville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Support Associate, der Teil eines dynamischen Teams wird, das sich der Schaffung einer einzigartigen Einkaufserfahrung für Frauen widmet. Diese Rolle umfasst die Unterstützung von Verkaufsfunktionen, die Organisation des Warenbestands und die Gewährleistung einer ansprechenden Präsentation neuer Produkte. Wenn Sie eine Leidenschaft für Kundenservice und Teamarbeit haben und in einem schnelllebigen Umfeld arbeiten möchten, dann ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten weiterzuentwickeln und in einem inspirierenden Umfeld zu wachsen.

Qualifications

• Erfahrung im Einzelhandel oder als Kassierer bevorzugt.
• Fähigkeit, schnell innerhalb strenger Fristen zu arbeiten.

Responsibilities

• Verarbeitung von Merchandise und Gewährleistung der ordnungsgemäßen Lagerung.
• Modellierung und Unterstützung der MAPS-Prinzipien für ein hervorragendes Kundenerlebnis.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Teamarbeit

Multitasking

Education

High School Diploma oder gleichwertig

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This includes performing various sales functions such as merchandise handling, stock processing, and stockroom organization. We love what we do and believe our team is the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Operational Excellence

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment on the sales floor. Reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Enter all receiving documents into the computer system, reconcile merchandise invoices, and complete store-to-store transfers and locate requests accurately and promptly.
• Receive and process visual packet materials, props, signage, and properly store stockroom hardware and hangers.
• Participate in pricing changes and markdowns.
• Alert store management to cash supply needs.
• Assist with visual directives such as floorsets, window changes, signage placement, and visual presentations as directed.
• Assist with boutique cleanliness and organization.

Customer Experience

• Model, support, and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal development opportunities and solicit feedback.

Other duties as assigned. Duties may vary across different brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Ability to learn or adapt to company technology.
• Ability to work predominantly standing.
• Ability to work quickly within strict timelines.
• Teamwork demonstration required.
• Experience with visual merchandising techniques is desired.
• Ability to communicate effectively with customers, associates, and management, including wearing/using headsets.
• Regular attendance and flexibility to work nights, weekends, and holidays are essential.

PHYSICAL REQUIREMENTS:

• Constant walking/standing for 67-100% of an 8-hour shift.
• Occasional lifting up to 50 lbs. for 1-33% of the shift.
• Frequent climbing for 34-66% of the shift.

We are continuously accepting applications due to growth. Applications are reviewed to match qualifications with open positions. Accommodation requests for disabilities are welcomed; please contact your local Store Manager for assistance.

Location: 0595 Colonial Pinnacle at Turkey Creek

Chico's FAS, Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, age, gender, or other protected categories.