Support Analyst

KellyOCG; United States; Remote; USD 80,000 - 100,000; Part time

Job summary

KellyOCG is seeking a Revenue Operations Support Analyst for a virtual position, responsible for providing crucial analytical support and coordinating with various teams during Nasdaq's CPQ system implementation. The ideal candidate will bring 3-5 years of consulting experience and advanced Excel skills, contributing to the transformation of pricing and sales processes at a leading financial technology company.

Qualifications

• 3-5 years of consulting experience required.
• Advanced Excel skills are mandatory.
• Experience with CRM systems preferred.

Responsibilities

• Provide analytical and operational support to the Revenue Operations team.
• Serve as primary liaison between teams for project implementation.
• Assist in gathering and analyzing business requirements.

Skills

Analytical mindset

Communication skills

Excel

Education

Bachelor's degree in Engineering, Computer Science, Mathematics, Economics, Information Systems

Job description

3 days ago Be among the first 25 applicants

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KellyOCG provided pay range

This range is provided by KellyOCG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$38.00/hr - $42.00/hr

Direct message the job poster from KellyOCG

Position Overview: Virtual Opportunity. We are seeking a sharp and adaptable analyst to join our Revenue Operations team as a Revenue Operations Support Analyst. This role provides critical analytical and operational support to the RevOps management leading Nasdaq's CPQ system implementation. The ideal candidate will have 3-5 years of consulting experience and will serve as a key liaison between Revenue Operations, Product Strategy, and Tooling teams throughout this transformative project.

Key Responsibilities:

• Provide analytical and operational support
• Serve as primary point of contact between Revenue Operations team and cross-functional project stakeholders
• Assist in gathering, analyzing, and documenting business requirements from various departments
• Assist in translating business needs into actionable specifications
• Conduct detailed analysis of current pricing processes, deal structures, and approval workflows
• Support testing and validation of CPQ configurations
• Assist in change management activities and user adoption planning
• Monitor project progress and help identify potential roadblocks or process gaps
• Provide data-driven insights to optimize deal desk operations and pricing strategies

Required Qualifications:

• Bachelor's degree in Engineering, Computer Science, Mathematics, Economics, Information Systems, or related technical/analytical field (great work experience will supersede education requirements)
• 3-5 years of consulting experience with exposure to business process analysis and system implementations
• Advanced Excel skills including complex modeling, data analysis, and financial calculations
• Strong analytical mindset with ability to quickly understand and adapt to new technologies and business concepts
• Previous exposure to Revenue Operations, Deal Desk, or Sales Operations functions
• Outstanding communication skills with ability to translate technical concepts for diverse audiences
• Experience with CRM systems (Salesforce preferred) and enterprise software implementations
• Strong analytical mindset with ability to quickly understand new business concepts and technical systems
• Experience supporting cross-functional projects
• Detail-oriented with strong organizational and project coordination abilities

Preferred Qualifications:

• Previous experience with CPQ platforms (Salesforce CPQ, Oracle CPQ, Apttus, etc.)
• Background in financial services or technology sector
• Experience with business process mapping and workflow design
• Systems analysis or technical consulting background
• Experience with CRM systems and sales process optimization
• Familiarity with pricing strategies and quote-to-cash processes
• Project management or business analysis experience

What We're Looking For:

• Quick Learner: You rapidly absorb new information about products, pricing models, and business processes
• Strong Work Ethic: You're self-motivated and can handle multiple priorities while supporting senior team members
• Excel Power User: You can manipulate complex datasets and create sophisticated analytical models
• Consulting Background: You bring structured problem-solving skills and stakeholder management experience
• Collaborative Spirit: You work effectively in a support capacity while building relationships across Revenue Ops, Product Strategy, and Tooling teams

Team Structure & Reporting:

• Report to Revenue Operations leadership who lead business-side workstreams
• Interface regularly with Product Strategy teams (product catalog and pricing definition)
• Coordinate with Tooling teams (technical CPQ implementation)
• Support cross-functional collaboration across all project workstreams

Why This Role Matters:

• Play a crucial support role in a high-visibility, company-wide transformation initiative
• Gain deep exposure to revenue operations at a leading financial technology company
• Work alongside experienced Revenue Operations professionals while building expertise in CPQ systems
• Opportunity to impact Nasdaq's pricing and sales processes at scale

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Analyst, Finance, and Consulting

• Industries

  Financial Services, IT Services and IT Consulting, and Business Consulting and Services

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