Business Central Support Analyst

Conspicuous; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

A leading company in the technology sector is seeking a Business Central Support Analyst to offer exceptional support for Microsoft Dynamics 365 solutions. This fully remote role requires expertise in VAR or ISV settings and emphasizes a customer-centric approach. The ideal candidate will thrive in a collaborative environment and possess excellent communication skills, with a salary range up to $100,000 annually.

Benefits

100% Remote

Competitive compensation

Collaborative environment

Qualifications

• 2+ years supporting Microsoft Dynamics 365 Business Central.
• Required experience working at a VAR or ISV.
• Strong understanding of core BC modules and workflows.

Responsibilities

• Provide Tier 1 and Tier 2 support for Microsoft Dynamics 365 Business Central.
• Troubleshoot functional and technical issues across multiple modules.
• Collaborate with consultants and developers to resolve customer issues.

Skills

Communication

Customer Service

Technical Support

Job description

Direct message the job poster from Conspicuous

Helping companies across the US and Canada find Dynamics professionals | Dynamics | 25K+ Linkedin connections | Recruitment | ERP | CRM | Freelance |…

Business Central Support Analyst (Remote – Canada) | Up to $100K CAD

Are you a Microsoft Dynamics 365 Business Central expert with experience in a VAR or ISV environment? Ready to join a growing team that values flexibility, innovation, and deep product knowledge? We want to hear from you!

Position: Business Central Support Analyst

Location: Fully Remote (US-based)

Salary: Up to $100,000 annually

Employment Type: Full-time

About the Role

We are seeking a skilled and customer-focused Business Central Support Analyst to join this well established VAR. In this role, you will provide high-quality technical and functional support to our clients, helping them maximize the value of their Business Central solutions.

You must bring VAR (Value Added Reseller) or ISV (Independent Software Vendor) experience—this is essential for understanding the fast-paced, client-centric nature of our work.

What You'll Do

• Provide Tier 1 and Tier 2 support for Microsoft Dynamics 365 Business Central
• Troubleshoot functional and technical issues across multiple modules (finance, sales, purchasing, inventory, etc.)
• Collaborate with consultants and developers to resolve complex customer issues
• Create and maintain internal documentation and user guides
• Escalate issues where necessary and follow up to ensure client satisfaction
• Assist in client training and onboarding when needed

What We're Looking For

• 2+ years supporting Microsoft Dynamics 365 Business Central
• Experience working at a VAR or ISV is required
• Strong understanding of core BC modules and workflows
• Excellent communication and customer service skills
• Ability to work independently in a fully remote environment
• Bonus: Knowledge of finance and financial processes

Why Join?

• 100% Remote – work from anywhere in USA
• Competitive compensation up to $100,000
• Collaborative and growth-oriented environment
• Opportunity to work with a wide variety of industries and clients

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media

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