Supply Chain Specialist

Belcan; Durham (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Belcan is seeking a Supply Chain Customer Service Rep in Durham, NC for a 6+ month assignment. The role focuses on ensuring on-time delivery, accuracy of SAP data, and effective coordination with logistics providers and customers.

Responsibilities include maintaining sales orders in SAP, tracking shipments, invoicing, and supporting process improvements. The ideal candidate has 2–3 years in supply chain roles and strong MS Office skills, with SAP MM/SD knowledge and international logistics

Qualifications

• Associate's degree, advanced training, or equivalent experience required.
• Exp:2-3 years of experience in supply chain/logistics roles
• Demonstrated knowledge of SAP (preferably MM/SD modules)
• Working knowledge of MS Office components, especially Excel, Word and PowerPoint
• Prior experience in air transportation, customs clearance processes and international logistics desirable

Responsibilities

• Maintenance of sales order entry into SAP
• Coordination and Management of outbound shipments to Customers, including import permits and logistic requirements
• Manage the Track and Trace process to ensure meeting shipping requirements
• Customer invoicing and SOX compliance
• Assist with the management of Logistics Providers, including 3PL warehouses and Freight Carriers
• Maintenance of SAP transactions to ensure data integrity and traceability of products
• Contribute to Supply Chain strategic/special projects
• Collaborating with Planning/Procurement group for inventory level analysis to meet customer requirements
• Performing ongoing analysis of Supply Chain KPIs including On-time Delivery Performance

Skills

SAP MM/SD

MS Office suite

Education

Associate degree or equivalent

Tools

SAP MM/SD

MS Excel

MS Word

MS PowerPoint

Job description

Job Title : Supply Chain Customer Service Rep

Duration : 6+ Months

Primary responsibilities for role:

This role also delivers quality products and services on time to all customers, internal and external. Where applicable, assist with providing employees with training and resources to meet or exceed customer requirements. Monitor processes and products to identify opportunities for continuous improvement. In some cases, minimal domestic and International travel may be required.

Maintenance of sales order entry into SAP

Coordination and Management of outbound shipments to Customers, this includes but is not limited to facilitating import permits, meeting logistic requirements and other related process.

Manage the Track and Trace process to insure meeting the validated shipping requirements

Customer invoicing and SOX compliance

Assist with the management of Logistics Providers, including 3PL warehouses and Freight Carriers

Maintenance of SAP transactions to ensure data integrity and traceability of products

Contribute to Supply Chain strategic/special projects

Collaborating with Planning/Procurement group for ongoing analysis of the required levels of inventory to meet customer requirements.

Performing Ongoing analysis of Supply Chain Key Performance Indicators (KPIs) including Customers On-time Delivery Performance

Knowledge and skills:

Associate's degree, advanced training, or equivalent experience required.

Exp:2-3 years of experience in supply chain/logistics roles

Demonstrated knowledge of SAP (preferably MM/SD modules)

Working knowledge of MS office components, especially Excel, Word and PowerPoint

Prior experience in air transportation, customs clearance processes and intonational logistics desirable

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.