Supply Chain Order Fulfillment Supervisor

Graham Personnel Services; Burlington (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Two weeks PTO during first year

Three weeks PTO after first year

Benefits eligibility beginning after 0

Benefits eligibility beginning the 1st

Job summary

Graham Personnel Services is seeking a Warehouse / Order Fulfillment Supervisor in Burlington, NC for a second shift. You will lead a team of 7 order selectors and 1 Team Lead in ambient and refrigerated areas, ensuring safe, accurate, and efficient fulfillment. This hands-on role includes coaching, scheduling, and on-floor leadership.

The ideal candidate has warehouse leadership experience, strong people skills, and familiarity with WMS/RF scanners. Expect a Monday–Friday?

Qualifications

• Minimum high school diploma or GED.
• Proven leadership in warehouse or distribution.
• Experience supervising order selectors and warehouse staff.
• Experience in ambient and cooler/freezer environments preferred.
• Experience with WMS or RF scanners preferred.
• Strong focus on safety and productivity.

Responsibilities

• Lead and develop Order Fulfillment employees and Team Lead.
• Oversee second-shift warehouse and outbound distribution operations.
• Conduct shift meetings and team huddles.
• Monitor productivity, order accuracy, mispicks, and performance.
• Ensure outbound shipments are correctly picked, staged, and loaded.
• Utilize the WMS and RF tech to manage fulfillment.
• Maintain safety and compliance on the warehouse floor.
• Interview, hire, train, and develop second-shift staff.
• Manage attendance, PTO, payroll approvals, and disciplinary actions.
• Collaborate with other supervisors to improve processes.

Skills

Warehouse leadership

People development

WMS

RF scanners

Shift scheduling

Cold storage

Education

High School Diploma or GED

Tools

WMS

RF scanners

Job description

We are seeking an experienced Warehouse / Order Fulfillment Supervisor to lead a second-shift distribution team for a well-established organization in Burlington, NC.

This is a great opportunity for a hands‑on warehouse leader who enjoys developing employees, improving performance, and keeping a fast‑paced distribution operation running safely and efficiently.

The Supervisor will lead a team of 7 Order Selectors and 1 Team Lead supporting both ambient and refrigerated/frozen warehouse areas.

Schedule

Sunday – Thursday

• Tuesday: 3:00 PM – 1:00 AM

What You’ll Be Doing

• Lead, coach, and develop Order Fulfillment employees and the existing Team Lead.
• Oversee second-shift warehouse and outbound distribution operations.
• Conduct shift meetings and team huddles.
• Monitor productivity, order accuracy, mispicks, and overall team performance.
• Ensure outbound shipments are accurately selected, staged, and loaded.
• Utilize the warehouse management system and RF/scanner technology to manage order fulfillment.
• Maintain a strong focus on warehouse safety and compliance.
• Interview, hire, train, and develop second-shift employees.
• Manage employee performance, attendance, PTO, payroll approvals, and disciplinary actions.
• Partner with other supervisors and supply chain leadership to improve warehouse processes.
• Provide hands‑on support to the operation when needed.

What We’re Looking For

• Previous warehouse or distribution leadership experience.
• Strong people leadership, coaching, and employee-development skills.
• Experience supervising order selectors, pickers, warehouse associates, or similar employees.
• Foodservice distribution, grocery distribution, cold storage, or refrigerated/frozen warehouse experience strongly preferred.
• Experience working in both ambient and cooler/freezer environments preferred.
• Experience using a Warehouse Management System (WMS), RF scanners, or similar order-selection technology.
• Strong understanding of productivity, order accuracy, safety, and outbound shipping.
• Comfortable being visible and hands‑on on the warehouse floor.
• High School Diploma or GED required.

The facility includes ambient, cooler, loading‑dock, and freezer areas, with temperatures ranging from approximately 70°F down to 0°F.

• Two weeks PTO during the first year
• Three weeks PTO after the first anniversary
• Benefits eligibility beginning the first of the month following 30 days of employment