Supply Chain Manager I - Lead Operations & Optimization

Penske; Detroit (MI); On-site; USD 85,000 - 120,000; Full time

Job summary

Penske Logistics in the United States (Detroit area) seeks a Supply Chain Manager to lead day-to-day account activities, optimize carrier performance, and resolve issues to protect service levels. This role requires coordinating with customers, suppliers, and internal teams to ensure on-time delivery and cost efficiency.

The position emphasizes leadership, process improvement, and strong communication skills to manage multiple projects while maintaining high accuracy.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree preferred with a concentration in Business Administration, Supply Chain Management or equivalent.
• 3 years of functional experience in multiple supply chain service lines (transportation, warehousing, LLP, etc) required.
• 2 years of supervisory or equivalent experience.
• Experience with root cause analysis preferred.
• Must be able to identify interim solutions or containment action plans that have overall network implications.
• Strategic direction of location, aligning local customer expectations with Statement of Work.
• Must be able to ensure succession planning of key positions, deployment of staffing model and developing future leaders.
• Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy
• Excellent interpersonal and communication skills
• Working knowledge of financial management (P&L experience preferred).
• Strong problem solving skills.
• Strong analytical and presentation skills, written/oral communication and organizational skills required.
• Must have a strong understanding of operations and supporting technology, especially web based applications
• Must have a successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

Responsibilities

• Provide tactical direction and leadership to ensure customer requirements are met.
• Oversee day-to-day execution of all account activities and monitor carrier performance.
• Resolve operations issues to eliminate production loss or transportation service failures.
• Schedule Monday–Friday 7:00am–3:00pm with flexibility to meet demand.
• Develop action plans to address issues affecting supply chain network.
• Identify inefficiencies and drive process/system improvements.
• Conduct performance reviews and develop direct reports.
• Formalize comprehensive project plans with timelines and milestones.
• Collaborate with customer leadership during scope development and option analysis.
• Build and maintain relationships with customers and vendors to ensure service stability.
• Review operating metrics and account budgets; report inconsistencies and seek improvement.
• Travel as necessary and maintain full attendance.

Skills

Interpersonal communication

Problem solving

Analytical skills

Presentation skills

Written/oral communication

Organizational skills

Education

High School Diploma or equivalent

Bachelor's degree in Business Admin / Supply Chain or equivalent

Job description

Penske Logistics in the United States (Detroit area) seeks a Supply Chain Manager to lead day-to-day account activities, optimize carrier performance, and resolve issues to protect service levels. This role requires coordinating with customers, suppliers, and internal teams to ensure on-time delivery and cost efficiency.

The position emphasizes leadership, process improvement, and strong communication skills to manage multiple projects while maintaining high accuracy.