Supply Chain & Logistics Specialists | Mexico

HireHawk Inc.; United States; Sur place; USD 11 000 - 13 000; Plein temps

Résumé du poste

HireHawk is hiring for a remote, full-time contractor role to support global import/export logistics for customers across international markets. You will coordinate shipments, track progress, and ensure timely communication with carriers, warehouses, and customers from initiation to delivery.

Responsibilities include preparing shipping documents, resolving discrepancies, and maintaining ERP and order-management records.

Qualifications

• 1–3+ years in logistics or supply chain operations.
• Experience in B2B logistics or import/export with international shipments.
• Hands-on with domestic and international shipments and shipping docs.

Responsabilités

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other providers.
• Track shipments from dispatch to delivery and flag delays or issues.
• Update all stakeholders with timely shipment communications.
• Prepare and validate packing lists, bills of lading, invoices, and customs docs.
• Identify discrepancies in weights, quantities, or records.
• Support final-mile delivery coordination and issue resolution.
• Process quality and shipment-related claims and discrepancies.
• Manage inventory transfers and warehouse logistics with accurate records.
• Enter orders into Order Management and ERP systems and maintain data.
• Produce recurring and ad hoc logistics and shipment reports.

Connaissances

Logistics coordination

Attention to detail

Professional communication

Outils

ERP software

Order Management

Inventory tracking

Description du poste

Employment Type: Full-Time Contractor

Workplace: Remote

Compensation: USD $1,000 - $1200 (negotiable)

Schedule: Monday to Friday, 9:00 am - 6:00 pm EST

About Us

HireHawk connects skilled professionals around the world with U.S. and Canadian companies building high-performing remote teams. We believe strong operations talent should be able to do meaningful work from anywhere, with clear expectations, structured support, and opportunities to grow alongside the companies they support.

About the Role

For this role, you will support a B2B import/export and supply chain operation serving customers across international markets, including Latin America.

Responsibilities

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
• Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones
• Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications
• Prepare, review, and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs documentation
• Identify and escalation discrepancies involving weights, quantities, shipping records, documentation, or delivery details
• Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery
• Receive, review, process, and report on product quality claims and shipment-related discrepancies
• Manage inventory transfers and warehouse logistics while maintaining accurate movement records
• Enter customer orders and maintain order information in the company’s Order Management and ERP systems
• Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team

Requirements

Must-Have:

• 1-3+ years of experience in logistics, shipping, supply chain, transportation, or a closely related operations role
• Experience working in a B2B logistics or import/export environment with international shipments
• Hands‑on experience coordinating domestic and international shipments
• Working knowledge of shipping documentation such as bills of lading, packing lists, commercial invoices, and customs paperwork
• Fluent written English with strong professional email communication skills
• Strong attention to detail and experience following structured processes and SOPs

Nice to Have:

• Experience coordinating shipments involving Asia, Mexico, or Latin America
• Experience processing logistics claims, product quality claims, shipment discrepancies, or documentation exceptions
• Experience reviewing mismatches involving quantities, weights, invoices, or shipment documentation
• Strong Excel and Microsoft Office skills
• Experience using ERP, Order Management, inventory, or logistics tracking systems