Supply Chain Business Systems Associate

Mohawk Industries; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Dal-Tile, a subsidiary of Mohawk Industries, is seeking a Supply Chain Business Systems Associate to support management and optimization of supply chain systems in a hands-on role. The position emphasizes documentation, user support, and cross-functional teamwork within a large manufacturing environment.

Requirements include a Bachelor’s degree and 0-2 years of relevant experience, with familiarity in SAP ECC/EWM, Red Prairie WMS, Salesforce Service Cloud, and Microsoft Office.

Qualifications

• Bachelor’s degree in a related field.
• 0-2 years’ relevant experience OR equal combination of education and experience.
• Experience with SAP ECC, SAP EWM, Red Prairie WMS, Salesforce Service Cloud, or similar supply chain systems preferred.
• Experience with Microsoft Office Suite products preferred.

Responsibilities

• Maintain documentation related to supply chain systems, including procedures, user manuals, and troubleshooting guides.
• Provide first-level user support by gathering details, researching documented solutions, and escalating complex or unresolved issues.
• Collaborate with cross-functional teams, including Logistics, Data Management, Customer service, Transportation, and Warehouse Management to support overall supply chain objectives.
• Contribute to basic data analysis to support decision-making processes.
• Under the direction of experienced team members: perform accurate analyses, conduct research, and draw meaningful conclusions about potential system/operational impacts.

Skills

Communication

Problem solving

Organizational skills

Multitasking

Integrity and discretion

Education

Bachelor’s degree in related field

Tools

SAP ECC

SAP EWM

Red Prairie WMS

Salesforce Service Cloud

Microsoft Office

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The Supply Chain Business Systems Associate is a newly established performer that supports the management and optimization of supply chain systems. This role helps ensure the effective operation of our supply chain technologies.

• This role does NOT provide current or future sponorship assisstance
• Please note that we will NOT provide relocation assistance (Candidates are expected to relocate on own 3 weeks from time of offer acceptance)
• Employees are required to report in office 5 days a week / 7834 CF Hawn Freeway | Dallas, Texas 75217 (NO NEGOTIATION)
• This is a direct hire role; We are NOT open to employing through contractor or agency

Duties And Responsibilities Of The Position

• Maintain documentation related to supply chain systems, including procedures, user manuals, and troubleshooting guides.
• Provide first-level user support by gathering details, researching documented solutions, and escalating complex or unresolved issues.
• Work on projects and assignments as part of a work team.
• Contribute to basic data analysis to support decision-making processes.
• Under the direction of experienced team members: perform accurate analyses, conduct research, and draw meaningful conclusions about potential system/operational impacts.
• Collaborate with cross-functional teams, including Logistics, Data Management, Customer service, Transportation, and Warehouse Management to support overall supply chain objectives.
• Communicate effectively with team members and stakeholders.
• Using knowledge gained through resources, develop fundamental knowledge of functional practice, policy, and day-to-day execution requirements.
• Use solutions to enhance personal work and, where applicable, the work of the team.
• With oversight, begin to apply functional, process, and procedural or technical imagination to address business challenges.
• Perform other duties as needed.

Required Experience And Education

• Bachelor’s degree in a related field.
• 0-2 years’ relevant experience OR equal combination of education and experience.
• Experience with SAP ECC, SAP EWM, Red Prairie WMS, Salesforce Service Cloud, or similar supply chain systems preferred.
• Experience with Microsoft Office Suite products preferred.

Competencies

• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Demonstrated ability to learn Microsoft Office Suite products.
• Foundational knowledge of supply chain systems, business processes, and operational support practices.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.