Supply Chain Analyst

STS; Thomson (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

STS in Thomson, Georgia is seeking a customer service representative. The role requires ensuring customer needs are met, generating shipping plans, and supporting department initiatives. Candidates should have 5+ years of customer service experience and a high school diploma.

Preferred qualifications include knowledge of IATF, ISO standards, and proficiency in SAP. This position demands excellent communication skills and the ability to thrive in a fast-paced environment.

Qualifications

• 5+ years' experience in customer service or materials management.
• Ability to work with little supervision and track multiple processes.
• Outstanding organizational and coordination abilities.

Responsibilities

• Ensure customer needs are met and information communicated timely.
• Generate a daily/weekly shipping plan for service parts.
• Support any improvement activities assigned.

Skills

Customer service experience

Materials management

Knowledge of IATF and ISO requirements

MS Office

ERP system (SAP)

Organizational abilities

Communication skills

Fast-paced work environment

Education

High school / GED

2-3 years work experience in Logistics or Business

Tools

SAP

MS Office

Job description

(This section is not inclusive. Other duties may be assigned as necessary).

• Ensure customer needs are met and information communicated timely and accurately
• Generate a daily / weekly shipping plan for service parts
• Provide support within other areas of the department as required
• Support and champion any improvement activities assigned
• Maintain systems‘ data integrity (I.e. SAP, EDI, APPS, EDDL, Accums and Customer Portal systems)
• Participate in any training and development required for this position
• Ensure that all assigned KPIs are reported on time and accurately
• Ensure customer demand fluctuations are report into the management team in a timely manner to ensure operations and finance plans can be updated
• Work within customer portals to maintain 100% rating
• Track and report all premium/expedited freight
• All other suites assigned as required to support the plant operations

Skills preferred to perform the job

• 5+ years' experience in customer service or materials management
• Ability to work with little supervision and track multiple processes
• Knowledge of IATF and ISO requirements
• Working knowledge of MS Office, Internet Explorer, ERP system (I.e. SAP)
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Keen on working in a fast-paced environment

Educational Requirements

• High school / GED required.
• 2-3 years’ work experience in Logistics or Business (preferred)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.