Supplier Relations Specialist

apexanalytix; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & life insurance

401k plan

Flexible schedules

Wellness program

Gym membership stipend

Job summary

APEX Analytix is seeking a Supplier Relations Specialist to secure supplier statements and support efficient client audits. The role involves contacting vendors by phone, email, and fax to meet weekly export targets and maintaining detailed notes in our databases.

Strong time management and independent work style are essential. The position requires on-site work in Greensboro, NC, and language skills in German, French, or Italian, with a background in customer service and accounting knowledge

Qualifications

• Fluent or strong background in German, French or Italian is required.
• 2+ years of customer service or relevant business experience.
• Associate’s degree in accounting, business administration, or equivalent; Bachelor's degree preferred.

Responsibilities

• Contact vendors by phone to obtain statements and hit weekly targets.
• Review and contact additional vendors with prior recoveries.
• Reco ntact vendors for updated statements when needed and export data weekly.

Skills

German

French

Italian

Communication skills

Time management

Multitasking

Telephone/Email outreach

Education

Associate’s degree in accounting or business administration

Bachelor’s degree preferred

Tools

MS Office

Job description

We are seeking a Supplier Relations Specialist (SRS) to assist in the Recovery audit process working with our clients' suppliers to ensure we are completing an efficient and successful audit for our clients. The Supplier Relations Specialist is responsible for obtaining accounting statements from suppliers that reflect our client's financial status/transactions.You will review, identify, and contact vendors by telephone, email, and fax to obtain accounting statements to achieve assigned weekly export targets. Youwill track their call information received in appropriate databases by making notes of every conversation with vendor in the database with brief detailed notes. The SRS position plays a key role in capturing outstanding transactions not yet processed by the client. The ideal candidate thrives in an environment where they can utilizetheir time management,independence, and conflict resolution skills. Required location is working onsite in our Greensboro, NC Office.

• Contact vendors via telephone to obtain a statement or an aging schedule per vendor list and handle all calls in a professional manner and obtain weekly call targets
• Review, identify and contact additional vendors with previous client project recoveries by telephone, email and fax to obtain statements (call goal established by mgmt)
• Re-contact vendors for updated statements where credits were previously out of scope and are now in scope that was never exported.
• Achieving assigned weekly export targets
• Track information received in appropriate databases by making notes of every conversation with vendor in the database with brief detailed notes

Required Skills:

• Fluent or strong background in the one of the following languages is required: German, French, Italian
• Fundamental knowledge of various office machines (copiers, fax, etc.).
• Adept at prioritizing duties in a fast-paced environment
• Strong attention to detail and ability to multitask
• Outstanding verbal and written communication skills for communicating with internal and external staff
• Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software applications
• Independent, Dependable, Inquisitive, Initiative

Required Experience:

• 2+years of customer service or relevant business experience
• An Associate's degree in accounting, business administration, or equivalent; Bachelor's degree is preferred.
• Relevant experience may be considered in lieu of education.
• Experience contacting suppliers/customers via the telephone
• Experience in a call center environment is a plus

About Us:

APEX Analytix is the leading provider of trusted supplier data; supplier portal software; controls, auditand analytics software; and AP recovery audit services. We protect over $5 trillion in spend andprevent or recoverover $3 billion in overpayments annually, and our client portals actively support over 3 million suppliers. Our software and audit services are built on our SmartVM database of over 20 million supplier records with contacts, scored for accuracy and age, based on integration with over 650 external data sources and over 10 million communications with suppliers each year. APEX Archimedes, an advanced cognitive technology and innovation system, supported by IBM Watson , is integrated into APEX Analytix software and services to harness the power of the future through smarter recoveries, controls, analytics, working capitaland supplier data. We serve over 250 Fortune 500/Forbes Global 2000 clients around the world and are fluent in languages covering 98 percent of global trade.

Our Culture:

At APEX Analytix, our culture drives everything! We live our culture of performance, respect, candor and fun—in that order. Performance is measured by delivering value to our clients, generating goodwill, trust and partnership. Sincere respect for each other, our diverse backgrounds and our well-being are our cornerstones. We value open and honest relationships with each other, our clients and our communities. And, life is too short to not have fun! We look for team players who possess the qualities of being humble, hungry and smart.We recruit candidates who will strive for accountability in performance and career growth, serving our clients in long-term respectful relationships, and working in a diverse and caring environment.

The Perks:

We owe our growing success to our team of bright, passionate, and innovative individuals. We truly value our associates and strive to provide the highest quality benefits program, offering competitive compensation packages with tailored bonus plans and generous benefits. Our benefits include health and insurance plans (medical, dental, optical, life insurance, disability insurance, FSA, HSA employee assistance program, supplemental insurance options and pre-paid legal), a generous paid time off plan, 401k plan, flexible work schedules, wellness programs (company fitness and weight loss challenges, financial wellness software tool, and gym membership stipend), associate and customer referral bonus programs, and paid community hours. And here at APEX Analytix, you won't get lost in the shuffle. Our focus on internal training, growth and development results in annually filling over a quarter of our open positions with internal promotions! With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop. If you are looking for a place to shine, come join the team!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.