Supplier Recovery Specialist

Parker Hannifin; Akron (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Parker Aerospace is seeking a Supplier Recovery Specialist to drive continuous improvements in supplier performance and quality across the supply base. You will lead recovery on delivery issues, participate in supplier audits, and coordinate cross-functional actions with teams to strengthen supplier partnerships.

The role requires a Bachelor’s degree in business or related fields, experience in contract administration or procurement, and proficiency with Excel, Power BI/Tableau, and ERP systems.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 1+ years of experience in contract administration or procurement; supply chain, supplier quality, procurement or operations experience.
• Experience leading supplier recovery, CAPA, root cause analysis (5‑Why, Fishbone) and performance improvement projects.
• Strong analytical skills; proficiency with Excel and experience with Power BI/Tableau and ERP systems.
• Excellent stakeholder management and cross-functional collaboration; ability to lead without direct authority.
• Strong project management; able to drive multiple actions concurrently.
• Clear written and verbal communication; capable of executive-level reporting.
• Ability to travel to supplier sites up to 50%.

Responsibilities

• Lead recovery efforts on key supplier delivery issues and establish governance.
• Coordinate supplier audits with cross-functional teams to assess quality.
• Lead supplier recovery and risk mitigation at sites nationwide.
• Initiate vendor quality management and track performance.
• Deploy Supplier Recovery with assessments, training, and improvements.
• Lead cross-functional teams to improve on-time delivery and sub-tier management.
• Complete root cause analysis and implement corrective actions.
• Interface with all levels; report plans and results to executives.
• Develop systemic countermeasures across complex org structures.

Skills

Analytical skills

Excel

Power BI

Tableau

Stakeholder management

Cross-functional collaboration

Project management

Communication

Travel up to 50%

Education

Bachelor degree in Business Administration or related field

Tools

ERP systems

Job description

Org Marketing Statement

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

Org Marketing Statement

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Position Summary

The Supplier Recovery Specialist will facilitate continuous improvements initiatives and problem resolution of quality issues / opportunities with suppliers and monitor supplier’s performance against contractual obligations, scorecards and key performance indicators.

Essential Functions

• Responsible for leading recovery efforts on key supplier delivery issues, establishing governance and reporting. Conducting deep dives into constraints and guiding suppliers to resolve them.


• Will participate in supplier site audits and/or coordinate supplier audits with a cross functional team to determine appropriateness and quality of supplier’s product.


• Will have responsibility for leading supplier recovery and risk mitigation efforts at supplier sites located anywhere in the country.


• Will initiate vendor quality management, improvements including evaluating process capability, tracking delivery, output, and reporting of supplier performance.


• Deploy Supplier Recovery, which may include any combination of assessments, training, quality improvements, delivery improvements, capacity improvement, lead-time reductions.


• Lead in cross functional project teams driving improvements in on-time delivery, volatility, and sub-tier management.


• Complete root cause analysis and recommend / implement corrective actions where developed solutions will drive closure of root-cause actions.


• Interface with all levels of the organization, suppliers, and customers regarding supplier performance and improvement actions and processes. Be prepared to report out at executive levels on plans and results.


• Work collaboratively across complex organizational structures to develop and implement systemic solutions as countermeasures to resolve chronic business performance issues.

Qualifications

• Bachelor degree in Business Administration or related field (e.g., industrial & systems engineering, supply chain, finance, law/contract law, program management)


• Demonstrated ability to perform essential functions of the job typically acquired through 1 or more years of increasingly responsible experience in contract administration or procurement. Supply chain, supplier quality, procurement or operations experience (manufacturing or distribution preferred)


• Practical experience leading supplier recovery, CAPA, root cause analysis (5‑Why, Fishbone) and performance improvement projects


• Strong analytical skills; proficiency with Excel and experience with BI tools (Power BI, Tableau) and ERP systems


• Excellent stakeholder management and cross‑functional collaboration skills; ability to lead without direct authority


• Solid project management skills; comfortable driving multiple concurrent actions


• Clear written and verbal communication, including executive summaries and supplier escalation communications.


• Ability to travel to supplier sites up to 50% as required.

Come join the Parker Aerospace Team!

Our competitive package includes:

Competitive Compensation

• Participation in Annual Incentive Program

Benefit & Retirement Plans

• Parker offers competitive benefit programs, including:


• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.


• 401(k) Plan with company matching contributions at 100% of the first 5% of pay


• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay


• Career development and tuition reimbursement


• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.


• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.


• Paid Time Off and Company-Paid Holidays

Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affjunctive Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission