- Act as the primary liaison between the manufacturing facility, supply chain team, and suppliers regarding quality issues
- Establish and maintain supplier quality performance metrics
- Conduct supplier audits
- Manage supplier-related non-conformance issues through root cause analysis and resolution
- Issue Supplier Corrective Action Requests (SCARs) and ensure timely closure
- Assess impacts of non-conforming materials and develop containment plans
- Define and monitor supplier requirements for component storage and handling
- Ensure adherence to maintenance standards
- Oversee supplier warranty compliance and resolve warranty claims
- Track warranty and maintenance data to identify recurring issues
- Partner with service and commissioning teams on field installations, commissioning and field failures
- Analyze field failure data and implement corrective actions
- Facilitate knowledge sharing between service teams and suppliers
- Drive design enhancements using quality, warranty, and field failure insights
- Collaborate with engineering teams on quality and reliability improvements
- Provide feedback on component selection and lifecycle performance
- Create and refine supplier quality management processes
- Drive cross-functional engagement and maintain supplier quality documentation and reporting
- Collaborate with suppliers during new product development
- Review and approve supplier PPAPs and FMEAs
- Train internal stakeholders on supplier quality processes
- Foster collaborative supplier relationships
Requirements
- Bachelor’s degree in engineering, Quality Management, or a related field
- Minimum 3–5 years of experience in supplier quality, manufacturing quality, or a similar role in a manufacturing environment
- Demonstrated experience managing non-conformance and SCAR processes
- Proficiency in FMEA, SPC, 8D, and root cause analysis
- Familiarity with ISO 9001, AS9100, or IATF 16949
- Strong analytical, problem-solving, and project management skills
- Excellent communication and interpersonal skills
- Preferred: experience in automotive, aerospace, or HVAC manufacturing
- Preferred: ASQ Certified Quality Engineer (CQE) or Six Sigma Green Belt/Black Belt certification
Core Competencies
Demonstrates expertise in supplier quality management, including non-conformance resolution, supplier audits, and quality performance metrics. Proficient in FMEA, SPC, and root cause analysis, with a strong focus on collaboration and communication across engineering and service teams.
Highest-signal resume keywords
- Supplier Quality Management
- Root Cause Analysis
- FMEA
- SCAR Process Management
- ISO 9001 Compliance
ATS Optimization Keywords
Hard Skills
- Root Cause Analysis
- FMEA
- SPC
- 8D Problem Solving
- Supplier Audits
- Quality Performance Metrics
- Non-Conformance Management
- Warranty Compliance
- Field Failure Analysis
- Supplier Corrective Action Requests
Soft Skills
- Analytical Skills
- Problem-Solving Skills
- Project Management Skills
- Communication Skills
- Interpersonal Skills
Certifications & Qualifications
- ASQ Certified Quality Engineer
- Six Sigma Green Belt
- Six Sigma Black Belt
Industry Keywords
- Manufacturing Quality
- Automotive Manufacturing
- Aerospace Manufacturing
- HVAC Manufacturing
- ISO 9001
- AS9100
- IATF 16949