Quality Engineer III

Jobtailor; Santa Ana (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Jobtailor in Santa Ana, CA seeks a Quality Engineer to drive NCR/CAR processes, perform root-cause analysis, and coordinate corrective actions with engineering, operations, and supply chain.

You will maintain supplier quality, support internal and external audits, and develop KPI dashboards and scorecards to monitor defect trends, actions, and overall process performance.

Qualifications

• Bachelor’s degree in engineering, Quality, Manufacturing, or related technical discipline preferred.
• 3–5 years of experience in Quality Engineering, Manufacturing Quality, Supplier Quality, or related role.
• Experience with NCRs, CARs, root cause analysis, audit support, and quality metrics.
• Experience with manufacturing environments and reading technical documents.

Responsibilities

• Drive continuous improvement activities for internal and external quality issues.
• Follow up on CARs, ensuring root cause analysis and closure.
• Track open corrective actions and communicate status and risks.
• Analyze quality trends and recommend corrective actions.
• Prepare supplier quality scorecards covering defect trends and CAR status.
• Support internal and external audits with evidence gathering and follow-up.

Skills

Root Cause Analysis

Corrective Action

Quality Metrics

NCR Analysis

Data Analysis

Quality Scorecards

Audit Support

Complaint Reporting

Problem Solving

Technical Documentation

Education

Bachelor’s degree in engineering

Tools

Excel

ERP/MRP

Quality Databases

Reporting Tools

Job description

• Drive continuous improvement activities for internal and external quality issues
• Follow up on Corrective Action Requests (CARs), ensuring root cause analysis, corrective action implementation, effectiveness verification, and timely closure
• Track open corrective actions and the CAR database; communicate status, risks, delays, and escalation needs
• Analyze quality trends and recurring issues to recommend corrective and preventive actions
• Perform weekly NCR analysis using supplier, internal, and external quality data
• Prepare and maintain supplier quality scorecards covering defect trends, CAR status, complaint activity, and improvement actions
• Analyze supplier data to identify recurring issues, high-risk areas, and improvement opportunities
• Communicate with suppliers and internal stakeholders regarding NCRs, CARs, quality trends, scorecards, and corrective action status
• Support internal and external audits through preparation, evidence gathering, participation, documentation, and follow-up tracking
• Track audit findings and corrective actions to ensure timely closure and sustained compliance
• Maintain and report Quality KPI metrics related to NCRs, CAR closure, supplier quality, audit actions, complaints, and process performance
• Support MRB and NCR activities, including documentation, disposition coordination, issue containment, and follow-up
• Collaborate with Engineering, Operations, Quality, and Supply Chain to resolve nonconforming material
• Ensure NCR records are complete, accurate, current, and closed according to quality system requirements
• Follow up on non-warranty complaints through documentation, investigation support, reporting, corrective action tracking, and closure
• Perform other duties and responsibilities as assigned

Requirements

• Bachelor’s degree in engineering, Quality, Manufacturing, Mechanical Engineering, Industrial Engineering, or a related technical discipline preferred
• Equivalent combination of education, training, and relevant quality experience may be considered
• 3–5 years of experience in Quality Engineering, Manufacturing Quality, Supplier Quality, Quality Systems, or a related quality role
• Experience with NCRs, CARs, root cause analysis, corrective action follow-up, audit support, quality metrics, and complaint reporting
• Experience in manufacturing, industrial equipment, pumps, pressure vessels, cryogenic equipment, oil and gas, aerospace, or a related environment preferred
• Experience communicating quality issues with suppliers, internal teams, customers, or external stakeholders preferred
• Knowledge of quality systems and standards such as ISO 9001 or equivalent
• Knowledge of root cause analysis and corrective action methodologies, including 5 Why, fishbone diagrams, and structured problem solving
• Ability to analyze NCR, CAR, supplier, complaint, audit, and KPI data
• Proficiency with Microsoft Excel, reporting tools, ERP/MRP systems, and quality databases
• Ability to read technical documentation, drawings, specifications, inspection records, and quality requirements
• Strong analytical and problem-solving skills
• Excellent communication and supplier relationship management abilities
• Attention to detail and commitment to quality excellence
• Effective presentation and reporting skills
• Ability to lift and carry up to 25 pounds occasionally
• Ability to sit, stand, walk, and work at a computer workstation for extended periods
• Ability to perform repetitive filing, data-entry, and document-handling activities
• Follow all company safety policies and procedures
• Maintain a clean and organized work area
• Participate in safety initiatives and report unsafe conditions
• Report to work fit for duty and free from the influence of alcohol or drugs

Core Competencies

Demonstrates expertise in Quality Engineering and Supplier Quality, with a strong focus on root cause analysis, corrective action implementation, and quality metrics management. Proficient in analyzing quality trends and collaborating with cross-functional teams to drive continuous improvement and compliance.

Highest-signal resume keywords

• Quality Engineering
• Root Cause Analysis
• Corrective Action Requests (CARs)
• Quality Systems (ISO 9001)
• Supplier Quality Management

Hard Skills

• Root Cause Analysis
• Corrective Action Implementation
• Quality Metrics Management
• NCR Analysis
• Data Analysis
• Quality Scorecards
• Audit Support
• Complaint Reporting
• Problem Solving
• Technical Documentation Reading

Soft Skills

• Analytical Skills
• Communication Skills
• Attention to Detail
• Supplier Relationship Management
• Presentation Skills

Industry Keywords

• Manufacturing Quality
• Industrial Equipment
• Aerospace
• Oil and Gas
• Cryogenic Equipment

Tools & Technologies

• Microsoft Excel
• ERP/MRP Systems
• Quality Databases
• Reporting Tools