Supplier Quality Engineer

Henkel; Mentor (OH); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) matching

Job summary

Henkel in Mentor, Ohio, seeks a Quality/Supplier Management professional to lead supplier complaints, 8D processes, and regional execution of global QA strategies. You will train coordinators, analyze complaint data, and support onboarding of suppliers, trials, and development programs within the Adhesive Technologies unit.

The role requires a Bachelor’s in engineering or chemistry, 3+ years in ISO 9001/SQC, and experience with SAP/ERP.

Qualifications

• Bachelor’s degree in Engineering, Chemistry, or related field.
• 3+ years in Quality or Supplier Management in ISO 9001 and SQC.
• Experience auditing, SCMS, supplier onboarding, and complaint resolution.

Responsibilities

• Create, coordinate supplier complaints, 8D feedback, 8D effectiveness, ensuring closure of actions.
• Train and support supplier complaint coordinators in use of SCMS system, incl. escalation support.
• Extract and analyze suppliers' complaint report and identify opportunities for improvement.
• Support SQ&D in selection/onboarding of suppliers (e.g., trial production and approval).
• Support the SQ&D team to apply the global strategy and program in the region.
• Support site activities related to RM as internal RM audit/RM SQC/RM NCMR activities.

Skills

Problem solving

Auditing

8D

Root cause analysis

Communication

Collaboration

Education

Bachelor's degree in Engineering, Chemistry, or related field

Tools

ERP/SAP

Job description

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

What You’ll Do

• Create, coordinate supplier complaints, 8D feedback, 8D effectiveness, ensuring closure of actions, communicate lessons-learnt
• Train and support supplier complaint coordinators in use of SCMS system, incl. escalation support where needed
• Extract and analyze suppliers' complaint report and identify opportunities for improvement
• Support SQ&D in selection/ onboarding of suppliers (e.g., trial production and approval etc.) and joint development programs
• Support the SQ&D team to apply the global strategy and program in the region
• Support site activities related to RM as internal RM audit / RM SQC activities/ RM NCMR activities

What makes you a good fit

• Bachelor’s degree in Engineering, Chemistry, or related field with 3+ years in Quality or Supplier Management Experience in ISO 9001, and Statistical Quality Control (SQC)
• Experience in auditing, SCMS, supplier onboarding, and complaint resolution
• Proficient in problem-solving tools such as 8D, root cause analysis, and statistical data review
• Strong communication and collaboration skills, including experience working with cross-functional teams
• ERP/SAP user experience and willingness to travel; FMCG or Automotive experience is a plus

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $85,000.00 and $95,000.00 This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.