Supplier Quality Engineer

jci; Gilbert (AZ); On-site; USD 85,000 - 117,000; Full time

Job summary

Johnson Controls seeks a Supplier Quality Engineer to support the Data Center Solutions group. You will monitor supplier performance, drive APQP/PPAP for new and modified parts, and lead corrective actions with cross-functional teams.

You will coordinate containment, material returns, and supplier development across North American plants, with up to 30% travel and emphasis on ISO 9001, AIAG Core Tools, and robust root-cause investigation.

Qualifications

• Bachelor’s degree in a technical field (Mechanical/Electrical).
• 3 years of experience in supplier quality engineering or assurance.
• Proven use of structured problem-solving methodologies.
• Ability to work in cross-functional teams and across cultures.
• Willingness to travel up to 30% (domestic and international).
• Experience with APQP/PPAP and AIAG Core Tools.
• Strong communication and presentation skills.
• Familiarity with reading GD&T and CAD drawings.
• Knowledge of ISO 9001 standards.

Responsibilities

• Monitor supplier performance and drive closure of quality issues.
• Execute APQP/PPAP for new and modified parts.
• Coordinate containment and return activities with suppliers.
• Review and approve supplier corrective actions.
• Track KPIs related to supplier issues and responsiveness.
• Develop receiving inspection strategies based on DFMEA.
• Collaborate with Corporate Supplier Quality on supplier evaluation.

Skills

Cross-cultural communication

Team collaboration

Structured problem-solving

Communication skills

Reading engineering drawings

Education

Bachelor’s degree in Mechanical or Electrical Engineering

Master’s degree preferred

ASQ CQE certification

Tools

APQP

PPAP

FMEA

MSA

SPC

Control Plan

AIAG Core Tools

GD&T

CAD software

ISO 9001

Job description

Supplier Quality Engineer

What you will do

Within Johnson Controls’ Data Center Solutions group, you will play a key role supporting Supplier Quality. You will monitor supplier performance, execute Advanced Product Quality Plan (APQP) and Production Part Approval Process (PPAP) for new and modified parts/components, drive daily supplier quality issues to closure, analyze supplier issues across Silent-Aire plants, and track supplier cost of poor quality and initiate supplier chargebacks.

How you will do it

• Work closely with the plant Quality Engineers to address supplier issues.
• Coordinate the isolation and containment of suspect supplied material.
• Manage the return materials process to suppliers.
• Coordinate the sorting/rework activities with the suppliers.
• Communicate across the North American plants to determine the top five issues and worst performing suppliers for transfer to Corporate Supplier Quality.
• Work with suppliers to ensure that effective root cause and preventive actions are provided for supplier issues.
• Review and approve supplier corrective actions.
• Monitor key KPIs relating to supplier issues (i.e. responsiveness, repeat issues, etc.).
• Develop receiving inspection strategies based on critical components defined by the DFMEA (designfailure modeand effect analysis) process and past supplier performance.
• Execute Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) for new and modified parts/components according to JCI procedures and standards.
• Participating with the corporate Supplier Quality Team to evaluate new and existing suppliers.

What we look for

Required:

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline.
• 3 years’ experience within supplier quality engineering (SQE) and/or assurance (SQA).
• Proven track record using structured problem-solving methodologies to resolve manufacturing and systemic issues.
• Effectively operate in cross-functional teams.
• Ability to communicate with multiple cultures/regions.
• Up to 30% business travel (domestic and international).
• AIAG Core tools working knowledge (APQP, FMEA, PPAP, SPC, MSA, Control Plan).
• Exhibit a high-level of self-motivation, sense of urgency and comfortable making recommendations across broad teams.
• Strong communication skills with demonstrated ability to construct and present information to a wide range of audiences internally and externally and to handle conflict properly.
• To be comfortable in demanding accountability from peers when needed, be open to receiving constructive feedback and react to getting better.
• Familiarity with reading/Interpreting Engineering drawings and understanding GD&T, CAD software.
• Experience with ISO 9001.

Preferred:

• Master’s Degree in Mechanical Engineering, Electrical Engineering, or other technical discipline.
• ASQ Certified CQE.
• Structured problem-solving training/certification (Lean/Six Sigma training, Green or Black Belt, Red X/Shainin).
• Formal training/certification in AIAG Core Tools.
• Formal Auditor training/certification.

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HIRING SALARY RANGE: $85,000-$117,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.