Supplier Management Professional - Relationship Manager - Costa Rica

World Wide Technology; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in supply chain solutions is seeking a Supplier Management Professional to manage supplier relationships and enhance performance. This full-time remote position requires a Bachelor's degree and a minimum of 3 years' experience in supplier management or related fields. The ideal candidate will demonstrate strong analytical and negotiation skills while thriving in a collaborative environment.

Qualifications

• Bachelor's degree required, preferably in business or supply chain related field.
• At least 3 years of prior experience in supplier management or procurement.

Responsibilities

• Manage a portfolio of complex supplier relationships.
• Collaborate with stakeholders to drive performance improvements.
• Oversee vendor performance review cadence.

Skills

Data analysis

Supplier management skills

Communication

Negotiation

Relationship Management

Education

Bachelor's degree

Tools

MS Office

Job description

Supplier Management Professional - Relationship Manager - Costa Rica

Pay Competitive

Location Remote

Employment type Full-Time

Job Description

Req#: 5000962982506

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This position is only accepting applicants already located in Costa Rica

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

Founded in 1990 in St. Louis, Missouri, WWT is a global systems integrator and supply chain solutions provider that employs over 6,600 people and operates more than 3.4 million square feet of state-of-the-art warehousing, distribution, and lab integration space strategically located throughout the U.S. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For" list for the past 11 years.

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today!

Job Summary

Spearheads the performance management aspects of the supplier lifecycle:

• Manages a portfolio of complex supplier relationships to foster improved interaction and performance
• Collaborates with internal stakeholders and potentially customers to understand supplier pain points and opportunities for improvement
• Leverages reporting to build data driven performance review content that highlights process/behavior changes needed from the supplier
• Oversees vendor performance review cadence, ensuring productive discussions with measurable success
• Tracks progress of supplier and WWT against continually evolving action log of tasks to close performance gaps

Serves as primary interface with suppliers in the development and maintenance of mutually beneficial relationships:

• Acts as the main point of contact between specified suppliers, applicable internal stakeholders, and potentially customers as well
• Serves as point of escalation for vendor issues, engaging internal/external resources to drive to resolution
• Travel as necessary to support team in conducting on-site vendor operational assessments

Communicates effectively within the organization to drive cross-functional collaboration:

• Communicates regularly with internal stakeholders to provide support on vendor performance issues as part of the sourcing, procurement and supplier management lifecycles
• Frames messaging appropriately for consumption by applicable audience (front line members of business all the way to senior leadership)
• Markets team and highlights value generated from supplier management activity to encourage future engagement opportunities

Job Responsibilities/Essential Functions/Competencies

Responsibilities of this job consist of data driven management of complex vendor relationships to improve supplier performance, including:

• Managing Tier 3 & 4 vendors
• Establishing relationships and collaborating across multiple internal stakeholder groups
• Reviewing supplier performance through established processes in collaboration with internal/external stakeholders
• Managing necessary tools to achieve successful vendor monitoring
• Collaborating across all phases of a supplier lifecycle to drive HPT

A successful candidate for this role would exhibit the following behavioral skills:

• Achievement oriented with a strong drive to deliver results and a consistently high level of performance
• Conducts thorough planning to ensure organization can deliver necessary work to achieve established goals

Core functional/technical skills necessary to be successful in this role include:

Business Partnership & Consulting

Functions as a trusted advisor regarding relevant markets, business strategies and operating environments to both the business and individual members.

Contracting

Develops appropriate business arrangements that govern the relationship between the organization and the customer.

Multi-tasking and Prioritization

Adapts to rapidly changing events and environments while accurately judging priorities and keeping track of details.

Negotiation and Influence

Engages in discussion to reach an agreement and create outcomes, affecting the action, behaviors, or opinions of others.

Relationship Management

Cultivates business relationships, partnerships and alliances internally, externally and virtually.

Systems Thinking

Takes a whole systems approach to analyze business issues and implements holistic solutions, ensuring that linkages between structure, people, process and technology are made.

Technical Communication/Presentation

Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.

Additional functional/technical skills necessary to be successful in this role include:

• Foundational Capabilities: Data analysis
• Intermediate Capabilities: Supplier management skills; category knowledge; job specific software (MS Office, workflow management system, ERP system)

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Qualifications

Education

• Bachelor's degree required, preferably in business or supply chain related field

Certifications

• N/A

Work Experience

• Requires at least 3 years of prior experience in supplier management, procurement or related role
• Proven track record of delivering results through process development and governance oversight

Specialized Knowledge, Skills, and Abilities

• Basic understanding of technical subject matter inherent in hardware, software, and services supplier relationships
• Excellent oral and written communication skills with ability to communicate through all levels of organization

Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

Some WWT customers have a COVID-19 vaccine requirement. In order to work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled

About the company

Explore on-demand technology labs, thought leadership and a portfolio of services designed to help IT and the business undergo digital transformation.

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