Supplier Collaboration Lead - EDI & ASN Excellence

Merck & Co.; Thousand Oaks (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Merck & Co. is seeking a Supplier Collaboration Specialist to enable and improve supplier collaboration across the supply chain, working with suppliers, manufacturing sites, Procurement, Logistics, IT, and 3PL providers.

You will design, test, and implement EDI, ASN, barcode labeling, and electronic invoicing, while developing training, SOPs, and performance KPIs to drive end-to-end process efficiency.

Qualifications

• Bachelor's degree in Supply Chain, Business Administration, Operations Management, Information Systems, Logistics, Engineering, or related discipline, or equivalent relevant experience.
• Experience in Supply Chain, Procurement, Logistics, Supplier Management, Manufacturing Operations, or related functions.
• Experience supporting business processes and enterprise systems in a manufacturing or supply chain environment.
• Demonstrated ability to troubleshoot process and system issues and coordinate resolution across multiple functions.
• Strong analytical, organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and work effectively with both internal and external stakeholders.

Responsibilities

• Serve as primary contact for suppliers and manufacturing sites regarding supplier collaboration processes, systems, and transactions.
• Support supplier onboarding and enablement for electronic and automated collaboration capabilities, including EDI, delivery schedules, supplier commitments, pickup notifications, ASN, barcode labels, and electronic invoicing.
• Partner with suppliers to identify and resolve process, transaction, system, and data-quality issues.
• Promote supplier adoption and compliance with established collaboration standards and business requirements.
• Maintain regular communication with suppliers to address operational concerns and improve end-to-end transactional performance.
• Assist in defining and documenting business requirements for new supplier collaboration processes, system enhancements, and digital capabilities.
• Participate in requirements gathering, system testing, User Acceptance Testing (UAT), implementation, deployment, and post-implementation support.
• Troubleshoot reported issues involving supplier schedules, demand, commitments, shipment information, receiving, invoicing, payments, and other transactions throughout the procure-to-pay and supply chain process.
• Coordinate issue resolution across business and technical teams, identifying root causes and supporting sustainable corrective actions.
• Identify opportunities to automate manual activities and improve the reliability and efficiency of supplier collaboration processes.
• Partner with manufacturing sites, suppliers, Logistics, and 3PL warehouse providers to implement and maintain automated ASN receiving capabilities.
• Support integration between supplier shipping information, barcode labeling, warehouse receiving processes, and enterprise systems.
• Troubleshoot ASN and receiving discrepancies to minimize manual intervention and prevent disruptions to material flow.
• Drive supplier compliance with ASN, labeling, and shipment-data requirements to improve receiving accuracy and efficiency.
• Develop and deliver training for suppliers, manufacturing sites, Service Parts, Procurement, Logistics, and other internal users on supplier collaboration processes and systems.
• Provide training and guidance related to: Delivery schedules and ordering processes, Supplier commitments/promises, Pickup and transportation notifications, ASN, Barcode labeling requirements, Electronic invoicing and payment-related transactions.
• Create, maintain, and annually review SOPs, work instructions, training materials, and process documentation.
• Ensure documentation remains aligned with current business processes, system functionality, and compliance requirements.
• Coordinate and facilitate collaboration among Manufacturing, Service Parts, Purchasing/Procurement, Finance, Logistics, Supply Chain, IT, suppliers, carriers, and 3PL providers.
• Serve as a bridge between business users and technical teams when defining requirements, investigating issues, and implementing solutions.
• Facilitate meetings and working sessions to resolve supplier collaboration issues and drive process improvements.
• Communicate changes in processes, systems, standards, and requirements to impacted stakeholders.
• Lead small to medium-sized projects related to supplier collaboration, supply chain systems, digital enablement, and process improvement.
• Develop project plans, coordinate stakeholders, track deliverables, identify risks, and communicate project status.
• Evaluate existing processes and identify opportunities to simplify, standardize, automate, and improve supplier interactions.
• Support implementation and expansion of new supplier collaboration technologies and capabilities.
• Participate in continuous improvement initiatives focused on reducing manual transactions, improving data quality, and increasing supply chain visibility.

Skills

Analytical skills

Communication skills

Problem-solving

Cross-functional collaboration

Multitasking

Education

Bachelor's degree or equivalent

Tools

SAP

EDI platforms

ERP systems

Job description

Merck & Co. is seeking a Supplier Collaboration Specialist to enable and improve supplier collaboration across the supply chain, working with suppliers, manufacturing sites, Procurement, Logistics, IT, and 3PL providers.

You will design, test, and implement EDI, ASN, barcode labeling, and electronic invoicing, while developing training, SOPs, and performance KPIs to drive end-to-end process efficiency.