Supplemental Staffing Specialist -HR

NC Office of State Human Resources; North Carolina; Hybrid; USD 41,000 - 67,000; Full time

Benefits offered by this job

Hybrid telework

Sign-on bonus

Job summary

The North Carolina Department of Natural and Cultural Resources (DNCR) seeks a Supplemental Staffing Specialist within its Division of Human Resources. The role administers HR services for supplemental workforce across NC Zoo, Parks and Aquariums, handling recruitment, onboarding, timekeeping, and separations.

You will partner with managers and HR teams to ensure accurate processing, policy interpretation, and timely HR actions, with a hybrid work arrangement and a $2,500 sign-on bonus for

Qualifications

• Demonstrated knowledge of HR principles and/or practices as an HR generalist or Specialist.
• Excellent communication skills, clear, effective, and accurate in verbal and written form.
• Experience using HRIS applications to process, review, monitor and/or report HR transactions.
• Working knowledge of applying and interpreting personnel policies and procedures.
• Experience using an applicant tracking system to recruit internal and external applicants for both temporary and permanent job placement.

Responsibilities

• Serve as the primary HR contact for supplemental workforce; manage onboarding, timesheets, extensions, and separations.
• Collaborate with managers, DNCR HR, Temporary Solutions and partners to complete actions and answer questions.
• Provide HR support across recruitment, onboarding, salary, records, leave, benefits and employee communications.
• Review documentation for accuracy and escalate complex policy issues to the HR Manager.

Skills

HR principles

Communication skills

HRIS usage

Policy interpretation

ATS usage

Education

Associate’s degree in Human Resources

Tools

HRIS software

Applicant Tracking System

Job description

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) enriches people’s lives through education and stewardship of North Carolina’s natural and cultural resources. DNCR manages over 100 locations across the state, including historic sites, museums, state parks, trails, aquariums, the North Carolina Zoo, the Library of North Carolina, the State Archives, the North Carolina Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the North Carolina Land and Water Fund, and the Natural Heritage Program. These programs and places unite North Carolinians, create a shared identity, and provide common ground. For more information, please visit www.dncr.nc.gov.

Agency

Dept of Natural and Cultural Resources

Job Classification Title

HR Technician III (NS)

Grade

NC09

Description Of Work

DNCR Human Resources is seeking a well-rounded Supplemental Staffing Specialist to join our team! The primary purpose of this position is to administer human resources services for the Department of Natural and Cultural Resources supplemental workforce, including temporary, seasonal, and other non-permanent employees. This position is responsible for the day-to-day administration of supplemental employment processes, including recruitment, hiring, onboarding, personnel actions, time administration, employee changes, monitoring employment periods, and separations. This position also provides HR support for permanent employees and other HR functional areas based on operational needs. This vacancy announcement is for three (3) positions within the DNCR Division of Human Resources supporting The NC Zoo, the Division of Parks and Recreation and NC Aquariums/Museum of Natural Sciences.

Key Responsibilities

• Serves as the primary HR contact for the supplemental workforce, including temporary, seasonal, and other non-permanent employees. Performing the day-to-day administration of supplemental employment processes throughout the employee lifecycle, including recruitment and hiring, onboarding, employee changes, timekeeping and timesheet review, appointment extensions, monitoring hours and employment periods, and separations.
• Works directly with managers, supervisors, employees, DNCR Human Resources, Temporary Solutions, and other partners to obtain required information, complete personnel actions, answer questions, and ensure supplemental employment processes are completed accurately and timely including but not limited to completing onboarding, resolving employee access and login issues, resetting passwords, and gathering and maintaining employment verification documentation.
• Provides HR support and backup across functional areas, including recruitment and selection, onboarding, personnel actions, salary and records administration, time and leave administration, benefits administration and employee communications.
• Reviews documentation for accuracy and completeness, research discrepancies, and follows up with employees and supervisors to obtain information needed for processing. Identifies matters requiring additional policy interpretation, employee relations review, or HR guidance and refers those matters to the HR Manager as appropriate.

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $41,206-$67,000

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Preferred Qualifications

• Demonstrated knowledge of human resources principles and/or practices as an HR generalist or Specialist in one or more of the assigned areas of responsibility.
• Demonstrated excellent communication skills with the ability to communicate clearly, effectively, and accurately in verbal and written form.
• Demonstrated ability to use HRIS (Human Resource Information System) applications to process, review, monitor and/or report human resource transactions.
• Demonstrated working knowledge of applying and/or interpreting personnel policies and procedures.
• Demonstrated experience using an applicant tracking system to recruit internal and external applicants for both temporary and permanent job placement.

Position/Physical Requirements

• Typical work schedule is Monday-Friday, 8:00am-5:00pm.
• This position is deemed eligible for hybrid telework under DNCR’s Telework Policy.
• SIGN-ON BONUS BEING OFFERED***

Sign-On Bonus

A sign-on bonus of $2500 is being offered for eligible candidates. See eligibility at https://oshr.nc.gov/polices/sign-and-retention-bonus-policy

• Payout contingent on funding availability*

Job Location

Division of Parks and Recreation
121 W Jones Street
Raleigh, NC 27609
Museum of Natural Sciences and Aquariums
109 E Jones Street
Raleigh, NC 27601
NC Zoo
4401 Zoo Parkway
Asheboro, NC 27205

Minimum Education And Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree, typically in Human Resources or relevant field from an appropriately accredited institution

and

2 years of experience required;

or

3 years of progressive experience in Human Resources;

or

Equivalent combination or education and experience.

Division Description

The Human Resources Office (HR) provides comprehensive human resources and safety services to all divisions throughout the agency. Current staffing is over 2,200 positions, plus seasonal/supplemental staffing. The core services include policy administration, employee relations, staff development, benefits, classification and compensation, recruitment and retention, salary administration, diversity and inclusion, performance management, safety and wellness. The HR office supports the mission of the agency by providing policy interpretation, processes, and staff development opportunities in all aspects of HR. The HR office strives to create efficient processes and services that utilize technology to enhance the processes and benefits available to employees as well as expand staff development.

Supplemental and Contact Information

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

Sign On Bonus Eligibility

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act. Employee eligible for a sign-on must work at least 20 hours per week.

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

Contact Information

N.C. Department of Natural and Cultural Resources
Division of Human Resources
109 E. Jones Street, Raleigh, NC 27601
Phone: [phone]

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.