Supervisory Recreation Fee Specialist

National Park Service; Indiana (PA); Hybrid; USD 69,000 - 90,000; Full time

Job summary

The National Park Service, Indiana Dunes National Park, seeks a Supervisory Recreation Fee Specialist to manage fee revenue and donations under FLREA. The role oversees staff, training, and adherence to cash handling controls across multiple stations.

You will operate RBMS and Pay.gov interfaces, supervise performance, and coordinate communication between park operations and campground services. This position entails physical work and variable outdoor conditions.

Qualifications

• Must submit transcripts to support claimed education substitutions.
• Unofficial transcripts acceptable; official transcripts required before starting if education was used to qualify.
• Foreign Education: evaluation for equivalence is required for foreign credentials.

Responsibilities

• Collects appropriate fees at park entrance, visitor center, campground and other stations following accountability guidelines for handling funds.
• Supervise a team performing fee collection duties and address conduct or disciplinary matters as needed.
• Operate and troubleshoot RBMS POS and Pay.gov interfaces; support related systems as required.
• Hire, train, and supervise employees; plan schedules; motivate staff to achieve high performance.

Skills

Leadership

Supervision

Training

Cash handling

Financial controls

Tools

RBMS POS

Pay.gov

recreation.gov

Job description

This position serves as a Supervisory Recreation Fee Specialist. The primary purpose of this position is to perform a variety of administrative duties that are associated with the management of fee revenue and donations collected from the public under the authority of Federal laws and regulations such as the Federal Lands Recreation Enhancement Act (FLREA).

Key Responsibilities

Some of the major duties you will perform include but are not limited to the following: Collects appropriate fees at park entrance station, visitor center, campground and other visitor contact station following established accountability guidelines for handling government funds. Perform as the campground host liaison by supporting hosts, coordinating their needs, and ensuring smooth communication between park staff and campground operations.

Supervise a team performing fee collection duties. This includes but not limited to completes performance appraisals and counsels' employees; handles conduct and discipline issues; affects minor disciplinary measures and recommends other action(s) to higher level supervisor in more serious cases. Operates and troubleshoots all aspects of the nationwide RBMS point of sale system and/or recreation.gov. May also operate and trouble shoot other interfaces such as Pay.gov.

Hires, trains, and supervises employees, plans and schedules work. Encourage high performance of staff through a variety of motivational techniques and leads by example. Physical Demands: This position may require standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money.

If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties. Work Environment: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station.

Work may be frequently performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.

Area Information: Indiana Dunes National Park spans over 16,000 acres along 15 miles of Lake Michigan shoreline across LaPorte, Porter, and Lake counties, offering more than 50 miles of hiking trails through dunes, woodlands, wetlands, and prairies. The park is nationally recognized for its exceptional biodiversity, ranking fourth among all national parks, with over 1,100 plant species and 350 recorded bird species.

Annual visitation exceeds 2.6 million, with 2025 drawing approximately 2.63 million visits, placing the park in the top 5 percent of all federal recreation sites. Additional information can be found at: www.nps.gov/indu

Requirements & Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position.

Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.

For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications

Which agency is hiring for this position?

This position is with National Park Service, Department of the Interior.

What is the salary for this position?

The posted pay range is $68999 – $89703/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.