Recreation Fee Operations Lead

National Park Service; United States; On-site; USD 60,000 - 75,000; Full time

Job summary

National Park Service in Indiana Dunes National Park seeks a Supervisory Recreation Fee Specialist to oversee fee revenue and donations under FLREA. You will supervise staff, manage collections at entrances and facilities, and ensure accurate accounting and reporting.

The role requires coordinating with campground operations, training staff, and operating the RBMS POS system along with related interfaces such as Pay.gov. Expect physical duties and field presence at park sites.

Qualifications

• Experience supervising staff and handling payments.
• Ability to work with government funds and reporting requirements.
• Willingness to perform physical tasks and field duties as needed.

Responsibilities

• Oversee fee collection at park entry points and facilities.
• Supervise employees, conduct performance reviews, and enforce discipline.
• Operate RBMS POS and related interfaces; coordinate with staff.

Skills

Supervisory leadership

Fee collection

Cash handling

Team supervision

Staff coaching

Customer service

Communication

Tools

RBMS POS system

recreation.gov

Pay.gov

Job description

National Park Service in Indiana Dunes National Park seeks a Supervisory Recreation Fee Specialist to oversee fee revenue and donations under FLREA. You will supervise staff, manage collections at entrances and facilities, and ensure accurate accounting and reporting.

The role requires coordinating with campground operations, training staff, and operating the RBMS POS system along with related interfaces such as Pay.gov. Expect physical duties and field presence at park sites.