Supervisory Medical Administration Officer (Assistant Chief)

Veterans Health Administration; Long Beach (CA); On-site; USD 124,000 - 161,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Supervisory Medical Administrative Officer (Assistant Chief) for the Long Beach VA Health Care System. The role leads health administration activities, oversees data analysis, reporting, and coordination of services across departments.

Responsibilities include evaluating processes, producing executive dashboards, directing enrollment, travel, eligibility, and clinic operations, and guiding staffing and strategic planning.

Qualifications

• There is no educational substitution at this grade level.
• Education recognized by the U.S. Department of Education may be used to qualify for Federal employment.
• Foreign education requires a Certificate of Foreign Equivalency with transcript.

Responsibilities

• Evaluate, plan, analyze processes; produce executive reports and dashboards.
• Coordinate data collection on patient care activities and present data to executive leadership.
• Oversee program management in Health Benefits, Enrollment/Eligibility, Beneficiary Travel, and clinic operations.
• Lead staffing planning and strategic decision making on staffing support models.

Job description

Supervisory Medical Administration Officer (Assistant Chief)

• Department: Department of Veterans Affairs

The Long Beach VA Health Care Systems Health Administration Service is recruiting for one (1) Supervisory Medical Administrative Officer (Assistant Chief) at Long Beach VA. Welcome to VA Long Beach Tibor Rubin - History

Key Responsibilities

Evaluate, plans, and analyze processes, and responsible for producing executive reports and analyzing dashboards for effective service wide improvements. Coordinates the collection of data concerning patient care activities and determines the best method of presenting data to executive leadership. Oversight of effective program management in Health Benefits, Enrollment/Eligibility, Beneficiary Travel, Administrative Officers on Duty, Decedent Affairs, and clinic operations.

Performs managerial skills with a high degree of aptitude in oral presentation, written communications as well as a sound mathematical base to perform assignments Participates in investigating patient complaints on eligibility issues, transportation, and inpatient operations, clinic operations, and prepares written response. Develops various ways to adapt to changing methods of delivering executive reports.

Knowledge of the VHA Scheduling Directive and all processes within that directive such as the Recall System and New Enrollee Appointment Request (NEAR) list. Knowledge of enrollment and eligibility processes, and requirements related to benefits. Knowledge of Veterans Transportation, special mode, and community transportation rules and regulations Analyze, interpret and implement regulations accurately to reflect current operating procedures.

Identify and propose solutions to management problems which are characterized by their breadth, importance, and severity, and for which previous studies and established management techniques are frequently inadequate. Works on strategic planning and decision making on staffing support models to predict future staffing and resource needs. Analyzes and formulates special studies for identifying opportunities to improve customer service and process quality.

Collaborates with the leadership from other service sections to provide input, ideas or changes that would improve processes. Work Schedule: Monday through Friday, from 8:00am to 4:30pm. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Medical Administration Officer (Assistant Chief)/PD13021A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $124085 – $161313/yr.

What is the application deadline?

Applications close on 2026-11-06.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.