Supervisory IT Specialist (Policy and Planning)

Deputy Assistant Secretary for Information and Technology; Saint Petersburg (FL); Remote; USD 126,000 - 164,000; Full time

Job summary

The Department of Veterans Affairs, Deputy Assistant Secretary for Information and Technology, End User Services Southeast District, seeks a Supervisory IT Specialist (Policy and Planning) to lead IT End User Operations, with responsibility for strategic planning, staffing, budgets, and performance.

The role emphasizes applying IT concepts, guiding project management and program auditing, with travel up to 25% and telework eligibility.

Qualifications

• Leadership and management of IT End User Operations.
• Experience coordinating resources across finance, human and acquisition areas.
• Ability to guide strategy and improve delivery of IT services.

Responsibilities

• Advance IT concepts and best practices to enhance operations.
• Identify and resolve root causes impacting IT service delivery.
• Provide direction and mentoring to develop subordinate staff with leadership skills.
• Align work with NICE Cybersecurity Workforce Framework roles: Project Management, Product Support Management, Technology Program Auditing.

Skills

Leadership

Resource management

Project management

Staff mentoring

Job description

Supervisory IT Specialist (Policy and Planning)

• Hiring Agency: Deputy Assistant Secretary for Information and Technology
• Department: Department of Veterans Affairs

The Area Manager is located in the Office of Information and Technology, End User Services, End User Operations Southeast District. The Area Manager provides leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage IT End User Operations.

Key Responsibilities

Major Duties: Advance IT concepts, methodologies and best business practices in applying solutions that will enhance operations. Extensive knowledge of hardware, software, peripherals, and their relationships with the operational, technical and system architectures. Identifies and resolves root causes of problems that degrade delivery of essential Information Technology services.

Provides direction, leadership, and mentoring to develop and foster the leadership and management skills of subordinate staff. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: 801 - Project Management 803 - Product Support Management 805 - Technology Program Auditing.

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.cisa.gov/tools/cyber-career-pathways-tool Position Description/PD#: Supervisory IT Specialist (Policy and Planning)/PD17823A Work Schedule: Monday - Friday, 8:00 am -- 4:30 pm Tour of duty may be subject to change based on organizational needs.

Compressed/Flexible: As determined by the Agency policy. Telework: Adhoc telework may be authorized at management discretion. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Designated Drug Testing Position: Not Applicable Bargaining Unit: Ineligible Financial Disclosure Report: Not Required Travel Required: Up to 25% travel be required, as needed, for this position.

Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Travel requirement is up to 20% of the time. Some employees may carry items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. Working Conditions: The work area is adequately lighted, heated, and ventilated.

The work environment involves every day risks or discomforts that require normal safety precautions. Employee may occasionally be exposed to uncomfortable conditions in such places as research and production.

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $125776 – $163514/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-17.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-15 · Not affiliated with or endorsed by OPM or USAJOBS.gov