Supervisory Communication Specialist

Customs and Border Protection; Washington (District of Columbia); On-site; USD 144,000 - 187,000; Full time

Job summary

Customs and Border Protection in Washington, DC, is seeking a Deputy Director who will oversee the division's strategic direction, ensuring alignment with CBP's national security priorities and providing guidance on complex communications issues. The role includes directing operations in the Director's absence and managing GS-12 to GS-14 staff to maintain a high-performance culture.

The position offers a competitive salary starting at $143,913 (GS-14, Step 1) up to $187,093 (GS-14, Step 10).

Responsibilities

• The incumbent serves as the Deputy Director, overseeing the strategic direction and operational effectiveness of the division, ensuring alignment with CBP's overarching strategic objectives and national security priorities.
• Advising the Director on complex communication issues, represents the agency in high-level inter-agency forums, and exercises full authority over division operations in the Director's absence.
• Managing professional staff (GS-12 to GS-14), sets performance standards, provides regular feedback, and fosters a high-performance culture to ensure mission-critical outcomes.

Job description

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security
• Location: Washington, District of Columbia

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Public Affairs, located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

The incumbent serves as the Deputy Director, overseeing the strategic direction and operational effectiveness of the division, ensuring alignment with CBP's overarching strategic objectives and national security priorities.This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10) Major duties include: Planning and directing division operations to ensure communication strategies align with CBP's national security priorities, including those related to the processing of any alien.

Advising the Director on complex communication issues, represents the agency in high-level inter-agency forums, and exercises full authority over division operations in the Director's absence. Managing professional staff (GS-12 to GS-14), sets performance standards, provides regular feedback, and fosters a high-performance culture to ensure mission-critical outcomes.

Overseeing resource allocation and leads communication responses to policy shifts or crises, such as those involving illegal immigration, to mitigate reputational risk and ensure accurate public messaging. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $143913 – $187093/yr.

What is the application deadline?

Applications close on 2026-10-07.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.