Executive Director, Operations Directorate

Customs and Border Protection; Washington (District of Columbia); On-site; USD 152,000 - 228,000; Full time

Job summary

Customs and Border Protection in Washington, DC, seeks an Executive Director, Operations Directorate, to oversee national trade initiatives and intelligence-driven trade operations, directing resources and systems to implement a multi-year strategic plan.

You will oversee threat assessment, civil investigations, and trade data analysis to measure the economic impact of trade disruptions, and help shape policies and program objectives across the agency and partners.

Qualifications

• There is no formal education requirement; resume evaluated for total accomplishments and experience.
• ECQs must be certified by QRB before appointment unless already certified.

Responsibilities

• Oversee national level trade initiatives and intelligence-driven trade operations.
• Direct resources and systems to implement a comprehensive multi-year strategic plan to address national trade issues and initiatives.
• Provide guidance to senior management and external partners on change management and business process improvements.

Job description

Executive Director, Operations Directorate

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security
• Location: Washington, District of Columbia
• Hiring Path: Fed Competitive
• Security Clearance: Sensitive Compartmented Information

Organizational Location: This position is with the Department of Homeland Security; within U.S. Customs and Border Protection; in the Office of Trade in Washington, D.C. For more information about U.S. Customs and Border Protection, please visit https://www.cbp.gov/about.

Key Responsibilities

As Executive Director, Operations in the Office of Trade, at U.S. Customs and Border Protection (CBP), you will oversee the coordination of national level trade initiatives and intelligence-driven trade operations. You will oversee resources and systems to fully implement a comprehensive multi-year strategic plan to effectively target and analyze national trade issues and operational initiatives.

You will oversee threat assessment and targeting units, intelligence-driven civil investigation services, and the collection and analysis of trade data to quantify the economic impact of trade disruptions. You will serve as an agency authority in formulating new trade intelligence and trade investigative policies and program objectives.

You will provide management and consulting services to top executives of the agency on change management and internal business process improvements to increase the effectiveness of major operations and functions.

As Executive Director, will provide guidance to senior management staff and officials at multiple levels of the agency; senior staff of other federal, state, and local government agencies; and private sector clients and vendors; on matters related to the Operations and Planning Program.

You will also establish and maintain collaborative working relationships with agency or Department management officials, other Government agencies, and institutions with related interests and equities to advance the Operations and Planning Program and objectives of the agency. For an overview of the diverse responsibilities CBP carries out within the Government, visit our website at www.cbp.gov

Requirements & Education

There is no education requirement for this position. You will be evaluated on the quality and extent of your total accomplishments and experience. Your resume will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and a reference check. The U.S. Customs and Border Protection will review results and make recommendations on final selections to the appointing authority.

Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before an appointment can occur.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $151661 – $228000/yr.

What security clearance is required?

This position requires a Sensitive Compartmented Information security clearance.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Fed Competitive' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government