Supervisory Mission Support Specialist

Customs and Border Protection

Douglas (AZ)

On-site

USD 108,000 - 141,000

Full time

5 days ago

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Job summary

Customs and Border Protection in Douglas, Arizona, seeks a Supervisory Mission Support Specialist (GS-13) to lead administrative staff and refine existing work methods. The role focuses on delivering comprehensive administrative services across budget, procurement, personnel, and records management.

The position offers responsibility for developing new procedures, supervising a team, and interacting with vendors and DHS components while maintaining adherence to policy.

Qualifications

Supervising a group of administrative employees.
Providing complex administrative services including budget, finance, procurement, personnel, records and files, travel, and office management.
Interpreting DHS policy and applying it to operational duties.

Responsibilities

Supervising a group of administrative employees responsible for program operations’ productivity and efficiency.
Providing advisory and technical services to management on administrative matters.
Representing the office in dealings with vendors and internal stakeholders.

Skills

Administrative supervision

Budget and procurement

Management advisory services

Job description

Hiring Agency: Customs and Border Protection
Department: Department of Homeland Security

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Tucson Field Office, Area Port of Douglas, Douglas Port of Entry, located in Douglas, Arizona. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

CBP employees demonstrate the highest level of commitment to protect and serve the United States of America and to exemplify the CBP Core Values of Vigilance, Service to Country and Integrity. Learn more about CBP's mission, core values and careers at https://www.cbp.gov/about Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in administration to provide advisory and technical services to management.

This position starts at a salary of $108,455.00 (GS-13, Step 1) to $140,994.00 (GS-13, Step 10). In this Supervisory Mission Support Specialist position, you will become a key team member of Homeland Security professionals analyzing and refining existing work methods and developing new methods and procedures.

Typical work assignments include: Supervising a group of administrative employees who are responsible for assessing the productivity, effectiveness, and efficiency of program operations or who analyze and resolve problems in the effectiveness and efficiency of administrative support and staff activities.

Providing complex administrative services, including, but not limited to, management and information systems, budget, finance, procurement, personnel, telecommunications, logistics, records and fi les, printing, mail, travel, and office equipment. Providing representation for the office in dealings with vendors and organizations within the agency that have primary responsibility for these services.

Establishing and carrying out specific action plans or accomplishing short term goals and objectives. Making decisions and resolving problems involving interpretation of the law or unusual situations requiring interpretation and application of DHS policy. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $108455 – $140994/yr.

What is the application deadline?

Applications close on 2026-10-12.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.