SUPERVISORY BENEFITS SPECIALIST NF-05

United States Army Installation Management Command; Terrell Hills (TX); On-site; USD 91,000 - 115,000; Full time

Job summary

United States Army Installation Management Command is seeking a benefits specialist to support NAF health benefits and life insurance programs. You will represent programs to eligible employees and HR offices, adjudicate claims, and ensure enrollment and data accuracy.

The role involves applying regulatory provisions, coordinating with insurers, and managing program updates. Regular full-time work within Army facilities offers benefits such as health, life insurance, and retirement plans.

Qualifications

• Education is not required for this position and will not be utilized in determining minimum qualifications.
• Foreign education must be evaluated for equivalency in the United States.

Responsibilities

• Serves as an Army benefits specialist; represents benefits programs to eligible employees and HR offices.
• Adjudicates and authorizes claims under the plans.
• Applies regulatory provisions to determine eligibility for enrollment and benefits.
• Updates and manages assigned programs; enrolls and terminates participants, reconciles data.

Job description

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date. The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX if selected.

Key Responsibilities

Serves as an Army benefits specialist in support of Department of War NAF Health Benefits and Life Insurance Group Plans. Represents assigned benefits program(s) to eligible employees, participants, Human Resource Offices, and Department of Army and Department of War personnel policy offices. Acts as liaison between participants and insurers or third party administrators. Examines, adjudicates and authorizes claims under the plans.

Applies and interprets statutory, regulatory, and medical plan provisions to determine eligibility for enrollment and benefits. Drafts regulatory plan changes in coordination with AG-1 PPDD-NAF and DoW NAF guidance. Responsible for updates and management of the assigned program(s), enrollment and termination of participants, and reconciliation of eligibility data in automated benefits systems.

Ensures accountability for payments and correct electronic data with insurers, third party administrators, and payroll systems. Resolves enrollment and claim processing discrepancies. Ensures continuation of coverage for eligible retirees, survivors, and terminated employees. Represents Army NAF on the DOWHBP Joint Services Committee. Monitors trends and cost data, and recommends strategies and plan provisions to maintain optimal benefit levels.

Coordinates agreements with third-party administrators, reconciles HMO participant data, and generates self-invoices for monthly payments. Responsible for internal controls to maintain accountability and solvency of the plan funds. Performs a full range of supervisory functions for assigned staff. Participates in developing administrative systems within the office to improve operations, internal controls, and customer service.

Participates in special projects and provides assistance as needed in the administration of other employee benefit programs. Performs associated administrative functions including benefits database maintenance.

Requirements & Education

Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted.

Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more.

Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below.

Which agency is hiring for this position?

This position is with United States Army Installation Management Command, Department of the Army.

What is the salary for this position?

The posted pay range is $90925 – $115000/yr.

What is the application deadline?

Applications close on 2026-10-22.

Who is eligible to apply?

This position is open under the 'Public' hiring path.