Supervisory Associate Advocate

Internal Revenue Service; Oklahoma City (OK); On-site; USD 126,000 - 192,000; Full time

Job summary

Internal Revenue Service, Taxpayer Advocate Service is seeking a Senior Manager to oversee statewide programs and provide executive guidance on complex taxpayer cases. The role includes directing program planning, supervising staff, and maintaining high-level liaison with Congressional offices and agencies.

You will contribute to policy changes, coordinate with stakeholders, and support TAS reports. This position requires solid program leadership and strong collaboration across divisions.

Qualifications

• A college or university degree generally must be from an accredited college or university.
• Foreign Education may be used to meet the requirements.
• Proof education credentials have been deemed equivalent to U.S. education is required.

Responsibilities

• Oversee planning and execution of the statewide Taxpayer Advocacy Program by subordinate managers and staff.
• Provide executive oversight of complex taxpayer cases and Taxpayer Assistance Orders (TAOs).
• Represent TAS to Congress, federal and state agencies, and stakeholder organizations.
• Collaborate with internal and external stakeholders to address taxpayer issues and recommend policy improvements.

Skills

Program management

Policy development

Stakeholder collaboration

Education

Bachelor's degree

Job description

• Schedule: Tour of Duty: Monday - Friday; Day Shift: Start and stop times between the hours of 6:00 a.m. and 6:00 p.m.

WHAT IS TAXPAYER ADVOCATE SERVICE? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TAS - Deputy National Taxpayer Advocate - Taxpayer Advocate Service REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

General Manager Duties: As a Senior Manager you will: Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.

Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives. Oversee the revision of long range plans, goals and objectives for the work directed. Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.

Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed. Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Directs, plans, and evaluates all aspects of the statewide Taxpayer Advocacy Program through subordinate managers and technical staff. Provides executive oversight of complex and sensitive taxpayer cases, including those involving significant hardship or requiring issuance of Taxpayer Assistance Orders (TAOs). Serves as the primary TAS representative to Congressional offices, federal and state agencies, and external stakeholder organizations.

Regularly meets with Congressional staff, government officials, and professional organizations to discuss taxpayer issues, IRS policies, and legislative concerns. Collaborates with internal and external stakeholders to identify systemic issues affecting taxpayers and recommend improvements to IRS policies, procedures, and tax laws. Contributes to the National Taxpayer Advocate's Annual Reports to Congress by providing data and recommendations.

STANDARD POSITION DESCRIPTIONS (SPD): PD26222 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $125776 – $192331/yr.

What is the application deadline?

Applications close on 2026-09-25.

What is the work schedule?

This is a Tour of Duty: Monday - Friday; Day Shift: Start and stop times between the hours of 6:00 a.m. and 6:00 p.m. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.