Supervisory Management and Program Analyst

Internal Revenue Service; Atlanta (GA); On-site; USD 113,000 - 146,000; Full time

Job summary

Internal Revenue Service in Atlanta, GA seeks a Supervisory Management and Program Analyst to plan and manage work for subordinates, oversee performance, and guide development activities. The role involves implementing policy procedures across TPMO activities and liaising with internal and external stakeholders.

The position supports the Tax Professional Management Office's Suitability programs, with responsibilities spanning scheduling, employee relations, and process improvement in a federal

Qualifications

• A college or university degree generally must be from an accredited college or university.
• Foreign education may be used to meet requirements; evidence may be required when applying.

Responsibilities

• Plan work to be accomplished by subordinates and prepare schedules.
• Evaluate subordinates' performance and provide recognition or disciplinary action as needed.
• Provide advice, counsel or instruction on work and administrative matters.
• Interview candidates and recommend appointment, promotion or reassignment.
• Hear and resolve employee complaints and refer more serious issues as appropriate.
• Identify training needs and arrange for development and training.
• Learn to perform duties related to TPMO and Suitability programs.

Skills

Team leadership

Performance evaluation

Employee development

Interpersonal communication

Policy analysis

Education

Bachelor's degree

Job description

Supervisory Management and Program Analyst

• Schedule: Tour of Duty: Monday - Friday; Day Shift: Start and stop times between the hours of 6:00 a.m. and 6:00 p.m.

WHAT IS TAX PROFESSIONAL MANAGEMENT OFFICE? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TPMO - Tax Professional Management Office REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

General Manager Duties: As a Front Line Manager you will: Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.

Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. Give advice, counsel or instruction to employees on work and administrative matters. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.

Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. Identify developmental and training needs of employees, providing or arranging for needed development and training. Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Plans work to be accomplished by subordinates, sets, and adjusts short-term priorities, and prepares schedules for completion of work.

Observes and reviews policy and procedures for ongoing program activities of Suitability and of TPMO Divisions to include Enrolled Agent Program (EAP) and Joint Board of Actuaries (JBEA), other Service business units, particularly SBSE, which impact on the successful accomplishment of TPMO Tax Professional Suitability programs.

Develops and maintains effective liaisons with internal and external customers and representatives through networking and relationship-building using interpersonal skills to relate and work well with subordinates, peers, and higher-level management. STANDARD POSITION DESCRIPTIONS (SPD): PD26741 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $112556 – $146325/yr.

What is the application deadline?

Applications close on 2026-09-24.

How many openings are available?

There are 2 openings for this position.

What is the work schedule?

This is a Tour of Duty: Monday - Friday; Day Shift: Start and stop times between the hours of 6:00 a.m. and 6:00 p.m. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government