Supervisors of Production Workers

PDS Tech, Inc.; Charlotte (NC); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Job summary

PDS Tech Commercial is seeking an experienced Manufacturing Quality Supervisor to lead frontline quality execution in a fast-paced HVAC manufacturing environment. You will supervise quality auditors, inspectors, and technicians, driving improvements in FPY, defect reduction, and customer escapes while ensuring compliance with quality systems.

Based in Charlotte, NC, this role offers multiple shifts and a path to develop your team through coaching, staffing, training, and performance management.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related field.
• 3+ years of experience in manufacturing or operations leadership.

Responsibilities

• Lead frontline quality auditors, inspectors, and technicians.
• Establish performance expectations and reinforce accountability.
• Coordinate staffing, training, and employee development.
• Ensure consistent quality execution across production areas.
• Lead daily quality reviews and escalation activities.
• Drive immediate containment when production quality issues occur.
• Manage NCRs, MRB activities, nonconforming material, quality holds and quarantine processes.
• Coordinate responses to customer-impacting quality events.
• Lead structured problem-solving using 8D, A3, 5 Why, Fishbone, and Pareto analyses.
• Investigate defects, escapes, warranty concerns, and recurring failures.
• Develop and implement corrective and preventive actions.

Skills

Leadership

Quality management

Problem solving

Communication

Education

Bachelor's Degree in Engineering/Quality/Manufacturing/Operations

Tools

MES systems

Production tracking tools

Job description

Lead the Line. Inspire a Team. Drive Manufacturing Excellence as a Manufacturing Quality Supervisor!

Join PDS Tech Commercial and help shape the future of HVAC manufacturing.

PDS Tech Commercial is seeking an experienced Manufacturing Quality Supervisor to lead frontline quality execution within a fast-paced production environment. This role will supervise quality auditors, inspectors, and technicians while driving improvements in First Pass Yield, defect reduction, customer escapes, and overall quality system compliance.

Location: Charlotte, NC

Payrate: $45+/hour

Schedules:

• 1stShift; 6:00am to 2:30pm with overtime after the shift.

• 2nd shift, Mon-Thurs, 4:30p-3a

• 2nd AWS shift, Fri-Sun, 6p-6:30a

• 3rd shift hours but estimated 10p-6:10a Mon - Fri

This is an excellent opportunity for a results-driven quality professional who enjoys leading teams, solving complex manufacturing problems, and partnering with Engineering and Operations to deliver measurable improvements.

Quality Leadership

• Lead, coach, and develop quality auditors, inspectors, and technicians.

• Establish performance expectations and reinforce accountability.

• Coordinate staffing, training, and employee development.

• Ensure consistent quality execution across production areas.

Production Quality Support

• Lead daily quality reviews and escalation activities.

• Drive immediate containment when production quality issues occur.

• Manage:

  • NCRs

  • MRB activities

  • Nonconforming material

  • Quality holds and quarantine processes

• Coordinate responses to customer-impacting quality events.

Root Cause & Corrective Action

• Lead structured problem-solving using:

  • 8D

  • A3

  • 5 Why

  • Fishbone Analysis

  • Pareto Analysis

• Investigate defects, escapes, warranty concerns, and recurring failures.

• Develop and implement corrective and preventive actions.

• Verify corrective actions are effective and sustained.

Quality Systems & Compliance

• Ensure adherence to manufacturing quality systems, inspection requirements, and procedures.

• Support internal, customer, and layered process audits.

• Maintain accurate quality and inspection documentation.

• Ensure compliance with:

  • Control Plans

  • PFMEAs

  • Work Instructions

  • Inspection Standards

  • Quality Alerts

• Drive audit findings and corrective actions through closure.

Performance Improvement

Monitor and improve key metrics, including:

• First Pass Yield (FPY)

• Defect Rates

• Customer Escapes

• Cost of Poor Quality (COPQ)

• Scrap & Rework

• NCR/MRB Aging

• Audit Findings

Lead improvement plans for underperforming areas and support new product launches, process changes, and manufacturing readiness.

Required Qualifications

• Bachelor's Degree in Engineering, Quality, Manufacturing, Operations, or related field.

• 3+ years of experience in manufacturing or operations leadership.

Preferred Qualifications

• Experience with lean manufacturing principles (standard work, 5S, kaizen, visual management)
• Familiarity with brazing, leak testing, electrical systems, and final test processes
• Experience with MES systems and production tracking tools.
• Proven ability to lead frontline teams in a fast-paced, high-mix environment.
• Strong problem-solving and decision-making skills

Pay Details: $45.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.