Supervisor, Warehouse/Services Supply Chain

SmartRecruiters, Inc.; North Chicago (IL); On-site; USD 66,000 - 126,000; Full time

Job summary

AbbVie seeks a Supervisor, Warehouse/Services Supply Chain to oversee daily warehouse and service operations, including order fulfillment, shipping, and material handling. You will lead warehouse personnel, ensure safe and compliant operations, and deliver reliable service to internal and external customers.

You will partner with Supply Chain, Manufacturing, Quality, Procurement, Facilities, Transportation, and other teams to drive operational excellence, continuous improvement, and timely

Qualifications

• Requires a Bachelor’s degree or equivalent experience.
• Minimum 3 years in warehouse/logistics operations; 5 years preferred.
• Experience supervising in a warehouse or distribution environment.

Responsibilities

• Supervise daily picking, staging, packing, shipping, and material-handling activities.
• Coordinate warehouse schedules, staffing, workload balancing, and shift coverage.
• Lead, coach, and develop employees.
• Set priorities, expectations, and safety requirements.
• Monitor service levels and resolve operational issues affecting production or customers.
• Identify opportunities to improve productivity, inventory flow, space utilization, cost, quality, and service.
• Escalate disruptions and equipment issues promptly.
• Use data and metrics to identify trends and root causes.
• Support business continuity and contingency planning.

Skills

Leadership & coaching

Communication skills

Prioritization & decision-making

Organizational & analytical

Data interpretation & metrics

Excel proficiency

Cross-functional collaboration

Safety & compliance

Deadline management

Education

Bachelor's degree in Supply Chain, Logistics, Business, Operations

Tools

Warehouse management systems

ERP systems

Inventory-control platforms

Job description

Supervisor, Warehouse/Services Supply Chain

• Full-time


• Salary Min: 65500


• Salary Max: 125500


• Workday Global Grade: 14


• Compensation: USD 65,500 - USD 125,500 - yearly

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.

Position Summary:

The Supervisor, Warehouse/Services Supply Chain is responsible for overseeing daily warehouse and supply chain service operations, including order fulfillment, shipping, material handling, and related support services. This role leads warehouse personnel, ensures safe and compliant operations, and supports reliable service to internal and external customers.

The Supervisor partners with Supply Chain, Manufacturing, Quality, Procurement, Facilities, Transportation, and other cross-functional teams to drive operational excellence, continuous improvement, and timely delivery of materials and services.

Position Responsibilities:

• Supervise daily picking, staging, packing, shipping, and material-handling activities.


• Coordinate warehouse schedules, staffing assignments, workload balancing, and shift coverage.


• Lead, coach, and develop employees.


• Assign daily work and communicate priorities, expectations, performance standards, and safety requirements.


• Monitor service levels and resolve operational issues that may affect production, customers, or business continuity.


• Foster a collaborative, inclusive, and accountable work environment and culture.


• Support onboarding, training, qualification, and cross-training activities.


• Promote a strong safety culture and ensure employees follow required safety practices.


• Ensure adherence to applicable standard operating procedures, work instructions, quality requirements, and company policies.


• Identify opportunities to improve productivity, inventory flow, space utilization, cost, quality, and customer service.


• Escalate service disruptions, equipment issues, or resource constraints in a timely manner.


• Use operational data and performance metrics to identify trends and root causes.


• Support business continuity, contingency planning, and operational readiness activities.

Education:

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, or a related field; equivalent experience may be considered.

Experience:

• Minimum 3 years of experience in warehouse, logistics, inventory management, manufacturing supply chain, or related operations. 5 years of experience is preferred.


• Experience supervising or leading employees in a warehouse or distribution environment.


• Experience using warehouse management systems, enterprise resource planning systems, or inventory-control platforms.


• Working knowledge of material handling, shipping and receiving, and warehouse safety.


• Experience in pharmaceutical, biotechnology, medical devices, or other highly regulated industries as a plus.


• Experience supporting audits, inspections, investigations, and corrective or preventive actions as a plus.

Skills and Competencies:

• Strong leadership, coaching, and team-development skills.


• Excellent communication and interpersonal skills.


• Ability to prioritize work and make sound decisions in a fast-paced environment.


• Strong organizational, analytical, and problem-solving abilities.


• Ability to interpret operational data and use metrics to drive improvement.


• Proficiency with Microsoft Office applications, particularly Excel.


• Ability to build effective relationships with cross-functional partners.


• Demonstrated commitment to safety, quality, compliance, and customer service.


• Ability to manage competing priorities and meet deadlines.

Key Stakeholders:

• Global Functional SC and GDL leadership, Brand, Planning, Distribution, Warehousing, Logistics, IT, and Commercial

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemay ultimately pay more or less than the posted range. This range may bemodified in thefuture.

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

This job is eligible toparticipate in our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremains in the Company'ssole andabsolutediscretion unless and until paid andmay bemodified at the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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